World Market or Cost Plus World Market is a famous chain of specialty and import shopping stop that offers furniture, house décor, bed, and bath to food and drink, jewelry, and clothing.
They became so successful that they were bought by Bed, Bath and Beyond in 2012. Their headquarter is in Alameda, CA.
If you have bought something from them and are not happy with your purchase you can return it to them easily.
World Market return policy is easy and today we are covering that in simple to understand terms.
World Market Return Policy
The World Market return window is 120 days.
So, you have more than enough time to make a return if you do not find your purchase satisfactory for any reason.
To make any returns you must also provide shipping receipt/packing slip and also make sure that what you are returning is in its original condition.
How to return a World Market Merchandise –
Contact World Market here to start with your return process.
There are two ways you could return a World Market product, either by mail or by going to their store. Both ways are detailed below:
Returning a product by going to a World Market Store –
- Securely pack everything in the original packaging.
- Collect the packing slip and shipping receipt that came with the product.
- Find a World Market store near you using their store locator here.
- Go there and make the return.
Returning a World Market Product by mail –
- Detach the top of the invoice that came with your order and keep that for your records.
- Finish the return questionnaire in the original packing slip and place it inside the box.
- The product must then be securely packed in the original packaging.
- In case there was a pre-paid return label with your shipping receipt, you will have to stick that on your return package.
- Remove all other labels in the box before sending the package.
Important bits to remember
- If you do not have the packing slip and receipt, when returning to a store, only store credit will be issued at the lowest selling price within the past 90 days, if the product is in its original condition.
- If you make a return after 120 days has passed, World Market will only issue you a store credit.
- In a store, a gift return will only be issued to the original purchaser or you can ask for store credit.
- Any product you purchased using an Afterpay account/Instagram, its return can only be mailed. Use the mailing label enclosed on the packing slip.
- Call World Market Afterpay Customer Support for any return inquiry at 1-855-289-6014. Or use this link.
- Returns by mail require a receipt; if you do not have a receipt then you must provide the order number, name, and address.
- If you can’t locate the mailing label, contact World Market Customer Care at 1-877-967-5362.
- If you are returning by mail after the 120 days return window then contact World Market Customer Care at 1-877-967-5362.
- No postage is necessary when returning a product using a prepaid UPS return label that came with your order. You will be deducted $6.50 from the return credit for the use of the label.
- If you didn’t get any return label or you want to use your own shipping method then contact World Market Customer Care at 1-877-967-5362 to help in your return.
- If World Market used their oversized freight companies to deliver a large order then call at 1-877-967-5362 to get help in your oversized returns.
- If the order you received is defective or damaged call the World Market Customer Support Team at 1-877-967-5362 within 30 days of receiving the faulty items. Provide your Order Number, Tracking Number, Item Number, Phone Number, and Email Address when asked.
- “Online Only” orders cannot be returned to a World Market Store, the information about how to return these is included with the order you would receive.
- Unless World Market makes a shipping error or there is a manufacturing defect, all shipping expenses are non-refundable.
- There is no refund for Gift Cards/Gift Wrap fees.
- Item bought from the store cannot be returned by mail.
- If you have an online gift receipt/invoice an online gift can be returned at a store for store credit.
- If what you purchased is offered at a lower price within ten days of your purchase, you may receive a price adjustment.
Products Covered Under World Market Return policy
Products | Product condition | Return Policy |
All Products | Products must be in their original condition with a receipt, return label attached. | 120 days return policy |
Bedding, Window Coverings, Shower Curtains, Slip Covers, Jewelry & Accessories, Knobs & Hooks, Framed Art | N/A | N/A |
Gifts | Gifts are returned to the original purchaser | 120 days return policy. |
World Market Refund Policy
Type of Payment | Number of days you will get your refund in | Refund and Credit policy |
Cash | Not Described | Cash |
Credit/Debit Cards | Not Described | Credit will be refunded to the card’s bank account |
Afterpay | Not Described | Credit will be refunded to your Afterpay account |
Gift Cards | N/A | Non-refundable |
World Market Covid-19 Update –
World Market stores are currently closed until further notice. They are, however, still doing online shipping but due to higher demands at the moment, the delivery may be delayed.
Questions on Mind?
What is World Market Customer Support Number?
1-877-967-5362, call them from 7 am to 12 midnight (EST) any day, or contact them here.
Can you return to World Market without a receipt?
Yes, but then you will only be issued a store credit.
Does the World Market price match online?
World Market stores merchandise prices match with World Market online stores, not with other retailers.
Can I use Bed, Bath and Beyond coupon at World Market?
Yes, since Bed, Bath and Beyond own World Market.
Conclusion
By 2015, World Market had over 276 stores in 34 U.S. states. Founded by William Amthor, World Market’s annual revenue is more than $960 million. It employs over 6,000 people.
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