Windsor Return Policy [2023] Step-By-Step Instructions For Free Returns!

Windsor return policy

Return Policy of Windsor’s Store is one of the easiest and convenient ones to follow. With this Windsor Return Policy guide, we make returns for you easy. You should follow the guidelines to be eligible for return and refunds.

This chains of the clothing line are one of the leading women’s clothing stores. The store has some of the fashionable clothes from dresses to tops, skirts, denim and even more. The clothes will eventually enhance your overall experience. 

They provide the highest quality products, but certain mistakes are bound to happen. Often the size may not fit you or the quality doesn’t suit you. What do you do in such an attempt? The terms and conditions of the Windsor Return policy are very clearly defined. You can easily follow the guideline and proceed with the return procedure. They provide a series of guidelines, which if you follow, you can easily return the products. 

Windsor Return Policy

COVID-19 update

Return policy for stores is suspended for the time being due to the stores being closed because of Covid-19. You can return or exchange your products up to 30 days from the day of reopening. The return policy will be valid for both online and in-store purchases. 

You will get an update on the return policies once their stores across the country reopens. The updates are available on their social media pages and email. The in-store purchases are not valid for online return. 

Methods of Return

Their return policy are extremely convenient and easy. Depending on your choice, you can either return the purchased product at the store or via mail. 

Note: You can return the in-store purchases via online mode, but only through store visit. 

Windsor Store Return Policy

The stores are now closed owing to Covid. Hence, return on all your in-store purchases will be held valid only by visiting the store.

We have brought a comprehensive step by step guide on how you can return your products by visiting their store . Just give it a read and you will get a hang of it 

Once the stores reopen, you will be able to return it by walking into the stores. 

Step 1 – Check the product that needs to be exchanged or returned

Step 2 – You should thoroughly check for the damages that may have been made on your end. If you have caused even a small scratch or tear on the tag and product, they will cancel the return. 

Step 3 – When checking is done, pack the product in its original packaging.

Step 4 – Go visit their official store and find Windsor store locator

Step 5 – Once you find the nearest store, visit it. 

Step 6 – The store personnel will guide you through the return purchase.

Step 7 – The package should contain all details intact with it, such as the proof of purchase and invoice. 

Step 8 – When the formalities are done, you will receive a confirmation via mail. 

Step 9 – Windsor will initiate the refund within 3-5 business days which will appear in original mode of payment. 

Windsor Online Return Policy

If you purchased a product from Windsor store, you can return the product either by reaching out to their customer service or directly via mailing the product to the given address. 

Windsor’s return policy makes return very easy when you purchase the products from the online store. 

Step 1– Visit the official online store of Windsor and begin the return process by clicking here

Step 2– You will be asked to fill some information such as reason of return, receipt number and more. Make sure to fill all the information. 

Step 3– You will receive a return label, print it and paste it on the package. 

Step 4– Drop off the return package at the specified UPS location and you can track it. You will be responsible if your product gets lost or damaged during the transit procedure. 

You can also directly mail the product from the courier service of your choice. However, you should include a proof of purchase and invoice with your package. 

You can send back the package directly by entering all essential details here

Products Eligible for return 

All clothing products, shoes and accessories are eligible for return. 

They don’t have a fixed return policy for all the products and Windsor online order return policy with receipt has some variations too. The products need to be returned within 14 to 30 days from the original date of shipment. They will charge a $6.95 return fee on the products. Hence, you should be careful while returning the products. 

ProductsConditionReturn Timeline
Regular Priced Products

Special Occasion Dresses

Formal Dresses

Unused/ unworn



Unused/unworn and have hygienic liner attached 
30 days from original date of shipment
14 days from original date of shipment
14 days of original date of shipment
30 days of original day of shipment

Note: If you’ve purchased the following products, you cannot return them as they are considered final sale. 

  • Fashion Tape
  • Adhesive Panties
  • Face Masks
  • Cosmetics
  • Adhesive Bras
  • Earrings 

Important things to keep in mind while returning or exchanging the products

  • You should check the eligibility criteria because they don’t allow return or exchange on all the products
  • Products eligible for return should be returned within 30 days from the date of shipment. 
  • Special Occasion (these have a purple tag with special occasion mentioned on it) and Formal Dresses should be returned within 14 days from the date of shipment. 
  • The products eligible for return should have all essential details attached to it. 
  • Plus size products should be returned to the online store and not to any of their retail stores. 
  • You should report any damaged or missing products within 7 days of receiving the package. 
  • When you buy special occasion dresses from the store, they are considered FINAL PURCHASE and will not be valid for in-store or online return. 
  • You cannot return promotional products or products on final sale and clearance. 

Windsor Exchange Policy

Exchange Policy is the same as Windsor Return policy only with minimal changes.

You can exchange your product by visiting the Windsor retail store only. The online store does not accept exchanges. 

QuadPay– If you purchase any product using QuadPay from the Windsor online store, QuadPay will deduct the refund amount from the balance owed in the account. 

If you’re expecting an exchange on the product, you need to ensure the product is unworn and packed in its original form of packaging.

Windsor Refunds

The company brings a pretty easy and convenient return policy to suit your needs. Depending on your original mode of transaction, you will receive a refund to be credited into your account within a maximum of 3 weeks. 

You will be eligible for refund only if it meets their standard eligibility criteria. A return label fee of $6.95 will be deducted from your refund amount. 

You should return a regular priced merchandise to the retail store within 14 days from the original purchase date if you want to get a full refund. 

Payment ModeRefund datePolicy
Credit/Debit Card
2 weeks
2 weeks
2 weeks
You will receive refund in your debit/credit cardPayPal account
QuadPay account

FAQs on Windsor Returns

How can I contact Windsor Customer Service?
If you want to contact the Windsor customer service fill out the form available on the official contact us page. The customer care will get back to you via mail regarding your query. 

You can also call the customer care service on 888-494-6376 from 7am to 4pm PST. 

What is the return policy for Windsor? 
To get a full refund, you should return the regular priced product at the store within 14 days from the date of original purchase. You can get store credit if you return the product in store within 30 days. 

How long after you buy something can you return it? 
You can return the eligible products as per Windsor return policy within 14 to 30 days of return. The return timeline varies from product to product. Hence, you should check the eligibility criteria for product return. 

Can I make a return to Windsor for free? 

Is there a Windsor return policy without receipt?
In order to avail Windsor no receipt return policy one may get promo codes and coupons for returns without the receipt. 

Does Windsor provide overnight shipping? 
The deliveries are made at Windsor daily. The shipping policy include

ServiceTransit TimePrice
Everyday Shipping
Standard Shipping
Express Shipping
1-9 business days
1-2 business days
1-2 business days


Isn’t Windsor Return policy extremely convenient? Now that you know within a count of 1,2,3, you can make returns.

The Windsor Return Policy during COVID-19 has made certain changes but they’re pretty convenient too. You should follow the set guidelines so that you don’t fall for any false advertising.

We have a comprehensive guide of return policies for other websites too, head out to check them. 

Similar guides to follow: Foot Locker Return Policy and Evo Return Policy.

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