Are you one of those people who are too worried about purchasing the best lenses and contacts? Well, if you are not, you should be as your eyes are a very sensitive part of your body. If you appreciate the Warby Parker brand make sure to have a look over the Warby Parker return policy as well.
One of the best conscious efforts we can make is to take care of our eyes. That is of course by buying good quality lenses and contacts.
But before you buy your new glasses from Warby Parker, make sure you know the Warby Parker return policy so you have a swift and pleasant purchasing experience.
Warby Parker Return policy
Within 30 days of purchase, Warby Parker allows returns on all goods excluding gift cards and trial packs. All items can be returned to the store or online.
| Return Period | 30 Days |
| Return Method | Online or by Mail |
| Exchange Period | 30 Days |
| Exchange Method | Online or by Mail |
| Refund Period | Within 14 Business Days |
| Refund Method | Original payment method |
Within the 30-day time frame, you can return the following items:
- Accessories
- Eyewear
- Contact lenses (unopened)
- Defective contact lenses
- Contact lenses that arrive damaged
- Frames that are damaged
Customers should note that any scratches on eyewear qualify for a free replacement within the first year of purchase.
How to return the products
Its always a good idea to know the terms and conditions of any company as well as their return and exchange policies to have an upper hand in the purchase and for grievance resolution.
- Warby Parker provides a number of options through which you can return your purchase. it entirely depends on your preference. You just have to make sure you are within the 30 days return period which will begin from the date of purchase.
- If you wish to return your purchase online you can check the shipping, return and exchange section in the help box and click over the return option or your can check your orders section and go for the return option. There you will be asked your order number and billing zip code to proceed further and place your return.
- You can also contact customer service by emailing them at help@warbyparker.com.
- You can return your purchases anytime in the stores.
Warby Parker Refund policy
Refund policy of Warby Parker is exceptionally comfortable and basic. It is all a customer needs and dreams for, because the scariest things amongst all is the refund. Let’s have a look over it once.
| Payment mode | Time taken for the refund | Mode of refund |
| Any source of payment | As soon as the return is confirmed | Will be refunded to the original source of transaction |
| Gift cards | Cannot be refunded |
Return policy for Different Products
Return policy of Warby Parker is as simple as it could get. What else you can expect from such a reputed brand to provide nothing but the best experience and making your satisfaction their priority. You have to have a look over this once.
| Products and purchases | Product condition | Return policy |
| Eyewear | Must be in perfect condition without any damages | Can be returned within 30 days of purchase as mentioned on the receipt |
| Accessories | Accessories are any non-wear articles the company sells | Can be returned within 30 days of purchase as mentioned on the receipt |
| Contact lenses | Must be in original condition and should not have been opened or used | Can be returned within 30 days of purchase as mentioned on the receipt |
| Trial packs | Cannot be returned | |
| Defective or damaged products | Can be returned within 30 days of purchase as mentioned on the receipt | |
| Gift cards | Cannot be returned |
Warby Parker Exchange policyÂ
Warby Parker exchange policy allows their customers to bring items back to be exchanged for another item within 30 days from purchase, providing they’re unopened and in original packaging,
| Products and purchases | Product condition | Exchange policy |
| Eyewear | Must be in perfect condition without any damages | Can be exchanged within 30 days of purchase as mentioned on the receipt |
| Accessories | Accessories are any non-wear articles the company sells | Can be exchanged within 30 days of purchase as mentioned on the receipt |
| contact lenses | Must be in original condition and should not have been opened or used | Can be exchanged within 30 days of purchase as mentioned on the receipt |
| Trial packs | Cannot be exchanged | |
| Defective or damaged products | Can be exchanged within 30 days of purchase as mentioned on the receipt | |
| Gift cards | Cannot be exchanged |
Also keep in mind
- Warby Parker provides a number of options through which you can exchange your purchase. it entirely depends on your preference. You just have to make sure you are within the 30 days exchange period which will begin from the date of purchase.
- You can initiate a request for exchange by contacting the customer service at 888.492.7297, from 9:00 a.m.–10:00 p.m. ET all the days of the month.
- You can also contact the customer service by emailing them at help@warbyparker.com.
- You can exchange your purchases anytime in the stores.
FAQs
Does Warby Parker charge extra money for shipping?
No, you don’t need to worry about that because Warby Parker will charge you nothing for shipping.
What is the limitation period for returns or exchange?
You have 30 days maximum to apply for a return or exchange from the date of purchase.
Does Warby Parker allow returns of damaged and defective products or only exchange them?
It entirely depends on you and what you want from the company. If you want to return the product, Warby Parker is happy to help.
How many days Does shipping Take?
This varies by product but for the vast majority items will be received within 7 to 10 days.
Conclusion
As you must have read above, the Warby Parker return policy is hassle-free and made to look into your comfort to give you the best experience.
Warby Parker understands the importance and value of their customers’ time that is why they expect nothing more than to reach out to them within appropriate time so they can help you more efficiently.
Make sure you reach out to customer service as soon as you can. Hope this article gave you some perspective.
Refer to more articles here – Zara Return Policy and Pandora Return Policy.
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