When you make a purchase at Walmart, you’ll usually be asked to keep your receipt safe and sound for a period of 90 days. Of course, not all items are accepted for returns against refunds in that time. Your mobile phone receipts are no good after 14 days. So What’s the Walmart Return Policy Without Receipt? Let’s find out!
It’s always a good idea to keep your receipts safe, especially against high value items. But do you have to show your receipt at Walmart? Not necessarily. It depends on what the item is, how long it’s been since you bought it, and how much you paid for it. Here’s a closer look at the Walmart return without receipt policies you should know for hassle-free returns.
Walmart return policy without receipt: lookups
It’s common to find questions on Reddit along the lines of: can i return an item to walmart without a receipt? Let’s answer this question once and for all. Yes, you can. But it depends on a few things.
The Walmart return policy without a receipt lets you ask the customer service manager for a Walmart receipt lookup. To do this:
- You must either show the debit or credit card that was used to buy the item at the store, or
- You can show the phone number or email address used to make an online purchase.
Against these bits of information, the store will be able to help with Walmart receipt item lookup.
Walmart return no receipt no box
If you don’t have a box for the item you want to return, it is usually not a problem. The Walmart return policy without box is relatively simple. As long as you have all the accessories etc. that came with the item – and high-value items come with serial numbers on the receipts – it’s possible to return items within the return window.
But what about no box no receipt returns? That’s a little bit trickier. Since the receipt contains the serial numbers of items, if you don’t have it, there’s no way to prove the item was purchased at Walmart. In such cases, it’s usually up to you to prove to the CSM that yours is a valid case.
Walmart Return no Receipt Online versus In-Store
If you’ve got your order number for an online purchase of course, things become easier. The Walmart online return policy without receipt is simple: you don’t need a receipt number. Just the order number will do. Unless you’ve deleted your confirmation email, you should have find your order number on the communication from the retailer.
It helps to have a Walmart account where all your purchase details are stored. If you don’t have an account, you’ll need a receipt, as you will with in-store purchases.
Without a receipt, Walmart may accept a return as long as you present a government ID that’s valid and hasn’t been altered.
Of course, the product should be returned within the window and be eligible for returns. There is, however, a Walmart return policy without receipt limit of $25. If the value of your item is less than $25, you’ll get a cash refund without a receipt. But if the value is higher, you’ll get a credit on a Gift card or Walmart shopping card.
Walmart Battery Return without Receipt
Another special case that many customers have questions about is the Walmart car battery return policy without receipt. If you don’t have the receipt, Walmart will first verify whether or not the battery was bought at Walmart. If the value of the battery was less than $25, you’ll get back a cash refund. Otherwise, you’ll get store credit.
As far as the Walmart battery warranty for EverStart goes, if there’s a problem with the battery within three years, you’ll get a swap for free. Other batteries will have their own warranty that Walmart doesn’t interfere with. Check with your local Walmart about the return policy on your battery at the time of purchase.
The hassle of Walmart return without a receipt is avoided by keeping your purchase receipts safe for a period of time. But even without a receipt, the Walmart return policy without receipt is protective to an extent of the customer’s interests. But it also protects the interests of the retailer, as it should be.