Vineyard vines is a famous apparels and accessories retail company that was founded 21 years ago in 1998 based out of Martha’s Vineyard, Massachusetts.
Vineyard vines offer upper market hats, ties, shirts, belts, swimwear, shorts, belts, etc. if you bought something from them and don’t wish to have it for whatever reason, you can return it easily.
Today, we are covering Vineyard vines return policy in our article in easy to understand terms, please take a look.
All about returns
The return window for full price Vineyard vines merchandise is 60 days!
You can return a Vineyard vines product with its receipt tagging along with the item packed in original packaging.
Any product returned without a receipt can only be for merchandise credit at the last retail value.
How to return a Vineyard vines Merchandise?
There are two ways you could return a Vineyard vines merchandise, either by going online or by going to a store.
Let us explain it some more:
- Go online and visit Vineyard vines website
- Log in to your account
- Go to your order history
- Select the product you want to return
- Follow the simple instructions
- Get all the products you want to return
- Pack them carefully
- Find a Vineyard vines store near you
- Go there and make the return on the help desk
Products offered by Vineyard vines
|Product||Product Condition||Return Policy|
|Full Price Products||Should be in new-like condition with original receipt and packaging||60 days return policy|
|On Sale Products||Should be in new-like condition with original receipt and packaging||30 days return policy|
|Whale-house Products and Final-Sale Products||N/A||N/A|
|Customized, Personalized and Monogrammed Products||N/A||N/A|
Important Bits to Remember
- Full Priced items returned after 60 days/180 days will only get full merchandise credit/merchandise credit of last retail value.
- Sale Items returned after 30 days/90 days will only get full merchandise credit/merchandise credit of last retail value.
Vineyard vines Refund Policy
|Type of Payment||Number of days you will get your refund in||Refund and Credit Policy|
|Cash||60 business days||Refund shall be credited to the original bank account|
|Credit/Debit Card||60 business days||Refund shall be credited to the card’s bank account|
Vineyard vines Online Return Policy
If you want to then you can also return your online orders at Vineyard vines stores, search for a nearby store here.
You must return the item with the original receipt and within 60 days of the purchase.
Vineyard vines Outlet Return Policy
Any product purchased from a Vineyard vines outlet can only get an exchange within 30 days of the purchase!
The item must have the original receipt and should be returned in the original condition.
You will have to be in the Vineyard vines outlet store to make the exchange.
Vineyard vines Holiday Return Policy
The returning item must be in new and unused condition with garment tags still attached.
Vineyard vines only accepts items bought from their store, website or app. A full refund shall only be given if full-priced items/sale items are returned within 60 days/30 days. After that, you can only get a gift card or a store credit.
Vineyard vines Gift Card
Vineyard vines gift cards are final and can’t be returned/exchanged.
Vineyard vines Covid-19 Update
All Vineyard vines stores are closed until further notice.
Although their website is still open and shipping is still being done.
Questions on Mind?
Q1. What is ther customer support number?
A1. You can contact Vineyard vines from Monday to Friday (9 am to 6 pm ET) at 1-800-892-4982.
Q2. Can you return sale items to their store or by mail?
A2. Yes, you can, you will have to return the item in new, unused condition with all the tags attached and with original receipt within 30 days of the purchase at any Vineyard vines stores or by mail.
Q3. Do they provide free returns?
A3. No, unless there was a fault at Vineyard vines side while shipping.
Q4. Is Vineyard vines coming back to Target?
A4. You can find Vineyard vines collections for men, women, and children at Target.
Q5. How do I contact them?
A5. You can contact Vineyard vines from Monday to Friday (9 am to 6 pm ET) at 1-800-892-4982. You can also use their email id – [email protected].
There are over 70 stores, 19 outlets and 97 retailers in the world that Vineyard vines operates through!
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