Tiffany & Co. is not for the faint of heart, as their bar spoons can cost more than a month’s rent in some American cities – and that’s on the lower end. That is why you must understand how to return a Tiffany item if it is defective. You don’t want to shell out all that money for something that won’t fulfill your needs.
Tiffany & Co., founded in 1837 by Charles Lewis Tiffany, is an American luxury brand that sells luxury jewelry, watches, crystal, personal accessories, and leather goods.
The company, headquartered in New York, has been affiliated with luxurious and costly jewelry items since the early years of the twentieth century, when Charles’ son, Louis Comfort Tiffany, led the company to remarkable success. Tiffany currently has 326 stores worldwide, and the company’s net sales have surpassed $4 billion for four years in a row.
What is Tiffany’s Return Policy?
According to Tiffany’s return policy, you can return or swap most items. The following conditions must be met:
- The product must be brought back within 30 days of receipt.
- It must be accompanied by a sales receipt when returned.
- It must be in like-new condition.
- Items with seal stickers, such as perfumes, must be returned in their original packaging, with the seal intact.
- Tiffany & Co. does not accept returns on items that have been personalized in any way (monogramming, engraving, etching, or embossing), but it does provide free shipping on all returns.
| Return Timeline | 30 Days |
| Return Method | Mail or In-Store |
| Exchange Period | 30 days |
| Exchange Method | Mail or In-Store |
| Refund Period | Within 30 days |
| Refund Method | Original payment method |
How To Return a Tiffany item?
Customers can choose to bring back their product by mail or in person at one of the offline stores.
Return by mail
To return an item by mail, simply pack it in its original packaging and place the return label around the outside of the box.
The return label is provided at delivery and can be printed from the website later. Drop the package off at a UPS or FedEx location near you. Tiffany and the delivery executives would handle the rest of the process.
Return in-person
If you want to return the product in person, simply walk in and hand it over to an executive. The remaining steps would be handled on your behalf by the executive. Customers would be kept up to date on every stage of the process via email/SMS.
Customers must make sure that the receipt and original tags are brought back in the same condition in which they were delivered. Any refund requests made more than 30 days after the original delivery date will be automatically rejected.
Include the return label also with Tiffany items you’re returning, and drop the parcel off at a UPS Access Point or FedEx location, depending on what kind of return label you have.
You must contact Tiffany’s Client Care Center for mail returns of items bought at a Tiffany retail store.
Can you return an online purchase to the store?
Yes, thankfully Tiffany has made the return process exceptionally simple. Any product purchased online may be returned to any store, so long as you have a valid proof of purchase. This includes, but is not limited to, the order number or receipt.
Tiffany Exchange Policy
In the United States, purchases are accepted for credit or exchange if brought back in a saleable condition within 30 days and accompanied by a sales receipt.
Some restrictions may apply. Fragrance must be returned in resalable condition and in its original packaging (which includes water-seal stickers).
Does Tiffany take returns without a receipt?
No, Tiffany will not issue any refunds without a receipt as a proof of purchase.
Does Tiffany accept returns after 30 days?
Items will not be accepted after 30 days beyond the purchase date.
If the payment is received, the purchaser will receive a refund upon request. Recipients of gifts are eligible for non-refundable merchandise credit. Returns made at store outlets are not eligible for cash refunds.
What items cannot be returned to Tiffany?
Tiffany usually issues a refund to the customer’s bank account within 10 business days of the item being successfully returned at the store.
Tiffany performs a few quality checks on the returned merchandise before approving the refund/return of the product. It should be noted that additional delays may occur as a result of unexpected shipping interruptions.
FAQs
Does Tiffany give full refunds?
As a result, we’ve seen Tiffany’s return policy in action in this article. Additional information about the return process can be found in the preceding article.
If a customer has any problems, they can contact the company’s customer service representatives. The executives would handle the situation as soon as possible. Tiffany’s shoppers have usually been quite pleased with their service.
Can I return a Tiffany product after use?
No, under no circumstances does Tiffany accept a return for a used product. This includes fragrances, articles, and jewelry.
How long do Tiffany refunds take?
Tiffany usually issues a reimbursement to the buyer’s bank account within 10 business days of the item being successfully returned at the store.
Tiffany will perform several quality assurance checks on the item to make sure it’s still in a resaleable condition, before approving the refund/return of the product.
Conclusion
Tiffany accepts returns with a receipt within 30 days of purchase. While the buyer with an original receipt will receive a full refund, gift recipients will only receive a non-refundable merchandise credit.
This is a fairly generous policy, especially given how sought after and admired Tiffany products are. The high costs coincide perfectly with the high quality and expert craftsmanship in each item, and the clear attention to detail and love put into every inch and ounce.