Sunglass Hut Return Policy [2023] – Read For FREE & Easy Returns!

sunglass hut return policy

Sunglasses a lot of times may appear different when you see them online and when you receive them, they can be a lot different. Sunglass Hut is one of the prominent retailers of sunglasses and you need to know everything about Sunglass Hut return policy.


Sunglass Hut is a part of world’s largest eyewear company and is known for its sunglasses and sunglass accessories.

Are you in search of some cool sunglasses? Are you looking to gift a new pair of sunglasses for your loved ones? Do you need a lot of information in one place? If you need answers to your questions about the Sunglass Hut return policy, we are here for you. We will put together all the needful details for you in this article.

Returning products of Sunglass Hut

Sunglass Hut returns: The period for return – 90 Days

When you are returning products with Sunglass Hut, you get ample time to try and test the products and return when you feel that they won’t fit you.

Although you may try products for 90 days but you need to return products in the condition that you got them in.

We will take you through the whole return procedure, to help you understand the policy.

How to Return – Sunglass Hut Returns

sunglass hut returns

Sunglass hut or any other of company’s products can be returned through visiting its stores or by calling customer service and returning it.

There should not be any damage to sunglasses or any other accessories.

Sunglass Hut In Store Returns

When you make your mind to return the products, you will have to take care of some things.

  1. If you have bought something from stores, you will have to return it there only and you cannot return it online.
  2. Adjudge if your product is really in good condition if it is not then call customer care and change it as soon as possible.

We have provided you with some inputs to help you understand in-store return policy.

  1. Firstly, go to the company’s website and look for Sunglass store locator
  2. When you are able to find your nearest store, visit the store
  3. Store personnel will assist you in returning the merchandise
  4. Do not forget to get along your product with all parts intact, proof of purchase, and with product’s
  5. After completing all the formalities, you will receive a return confirmation mail
  6. Your refund will be processed in 3-5 days

Return through online mode

If you visited Sunglass Hut’s website to purchase the product, you can return your merchandise, either by calling customer care or by directly emailing the product to an address.

  1. When you have purchased through the official website, then the method is really easy
  2. Go to Sunglass Hut’s official website and initiate the return by clicking here
  3. Fill in all the necessary details such as receipt number, the reason for the return, and all other details
  4. You will be able to get the return label, print it, and paste it on the package
  5. Now drop off your return at any UPS location and you can track it too. However, you will bear the responsibility for any loss

Apart from above given steps, you can also mail directly to address given below with the courier service provider of your choice. However, do include proof of purchase with your package.

Sunglass Hut Return Address

Luxottica After Sales Center –
420 Westridge Pkwy, Building 100
McDonough, GA 30253

How you will get your refund? – Sunglass Hut Refunds

sunglass hut refund policy

Sunglass Hut has one of the most generous policy among its competitors and you will get your refund in the original form of payment that you used while you transacted. It may take upto 2 weeks to get your refund in your account.

Payment modeWhen they will refund?Refund and Credit Policy
Credit card/debit card    In 2 weeksYou will get refund directly to your debit/credit card
PayPalIn 2 weeksRefund to Paypal account
Gift cardIn 2 weeksGift card

Return Policy for Different Products

Sunglass Hut has one of the great return policies among sunglass retailers, as it allows you to return its products till 90 days from the invoice date. You will be charged a delivery and return fee in case of returns.

Products and purchasesProduct ConditionReturn Policy
All type of productsKeep them in original packagingReturn in 90 days
As in productsThese products should be unopenedThese products may not be returned

Sunglass Hut Replacement Policy Or Sunglass Hut Exchange Policy

Sunglass Hut does not have any exchange policy for you guys. However, in some cases it may allow you to replace your glasses but you will be charged some cost for it.

In some of the cases, your sunglasses may break and if you might want to change the purchase, you can do so but it should be within 12 months of purchase. You can replace the item and the replacement discount that the company will provide you is 50% of the original price that you paid for the purchase. However, in case of a purchase made with the credit card of the company, you will get a 75% discount on your purchase.

Answering your queries

FAQs Sunglass

What is Sunglass Hut customer service number?
You can connect with the customer service by dialing 1 877-832-4888.

In how many days I can expect issuance of the refund?
You can get a refund within 2 weeks of the product return. It may also depend on the bank of your provider.

Can I return my items without a proof of purchase?
Sunglass Hut return policy without receipt: Yes, you are allowed to return the products without a purchase receipt but you will only get store credit and no refund will be issued in original form.


Do you know that Sunglass Hut is part of Luxottica group and it has partnerships with companies such as Cabela to sell its products?

If you are planning to buy Sunglasses from the retailer, then this article will really help you in understanding the essence of Sunglass Hut return policy.

Send your comments and feedback our way to help us build more impactful range of return policy articles.

Other similar guides to follow: BJs Return Policy, and Ollie’s Return Policy.

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