Spirit Halloween Return Policy

Halloween is my absolute favorite time of year. I can not stress that enough. And I love when the Spirit Halloween store comes to my town.

They have such amazing costumes and Halloween décor, with something new every year. But being that they are a seasonal store, their return policy is a bit different.

spirit halloween

What is Spirit Halloween’s return policy?

Spirit Halloween will accept returns that are not worn and have all the original pieces and are in the original package within 14 days. After October 28th, 2022, all sales are final.

Continue reading to find out more about the return policy at Spirit Halloween.

Return Deadline14 business days
Return MethodsBy mail or in store
Exchange Period7 business days
Exchange MethodBy mail or in store
Refund Period5-7 business days
Refund MethodOriginal payment method or store credit

What is Spirit Halloween’s Return Policy?

Spirit Halloween will accept your return of unworn costumes, in the original packaging within 14 days. However, you only have until the 22nd of October to make returns, and after the 28th, all sales are final.  You also need to have your receipt.

Spirit Halloween stores operate from the end of August to the beginning of November.

The company prides itself on making sure its customers are completely satisfied with their purchases but does need to follow the return policy.

What is Spirit Halloween’s Online Return Policy?

Online returns will be accepted as long as the item is not worn and contains all of the original pieces. The item must be new and able to be resold. The item must be in its original packaging and returned within 14 days of the post date on the package.

During the busy Halloween season, online returns can not be postmarked after October 22nd. Spirit Halloween cannot refund any shipping charges, original or return.

How to Return a Product to Spirit Halloween

  • Bring the item to the store for an instore return
  • Log into your account for an online order
  • Find the item you want to return
  • Follow the online instructions
  • Print your return label
  • Include your return label in the package

If you are making a return to a Spirit Halloween store, simply bring in the product in the original packaging with your receipt.

If you are returning an online order, log in to your account and select the items you want to return. You can also search by order number.

Follow the online instructions on how to proceed and print your return label.  You can always use the live chat box to speak to a representative.

In your return package, include your return slip and ship the item to the address provided. You must pay the return shipping fee.

Be sure you have a tracking number from the shipping carrier you use.

How Strict is the Return Policy at Spirit Halloween?

All items must be in the original packaging. You have until the 22nd of October to make any returns. After the 28th of October, all sales are final.

Can I Return an Online Order to a Store?

You can return any item to the store until the 22nd of October, as long as the item is in the original packaging,  is unworn, and able to be resold.

You need to have your receipt or sales slip, and anything purchased after the 28th of October is a final sale and can not be returned.

What is the Exchange Policy at Spirit Halloween?

For in-store purchases, you have from the 22nd to the 28th of October to make an exchange. The items must be unworn and have all the original pieces, be in resellable condition, and in the original packaging.

You also need your receipt.

How Do I Exchange My Spirit Halloween Order?

  • Place a new order for the desired item
  • Return the item you wish to exchange
  • Wait for a refund on that item.

You will need to place a new order for the item you want. You can then return the item you wish to exchange to the warehouse for a refund.

Can I Exchange an Online Order in the Store?

Spirit Halloween will allow you to return an item you purchased online to a store if it’s easier for you. Stores will accept exchanges until the 28th of October only. After that, any online orders will need to be exchanged through the mail.

How Do I Exchange an Item In-Store?

If you do not know the store nearest to you, you can easily find it by searching on the company’s website

Once you find the closest store, take the item to be exchanged, along with your receipt. If you do not have the original receipt, you can exchange the item for something of equal value.

What is Spirit Halloween’s Refund Policy?

Refunds will be applied between 5-7 business days from the day the product arrives at the warehouse. This process can take much longer during the Halloween season, sometimes up to 4 weeks.

Refund transactions done in-store take between 2 to 3 business days to post to your account.

See Also: Halloween Express

Does Spirit Halloween Accept Returns After 30 Days?

Spirit Halloween will not accept any returns after 30 days.

What Items Cannot be Returned to Spirit Halloween?

Items that are not in the original packaging or are missing pieces will not be accepted as a return.

Does Spirit Halloween Have Free Returns?

Spirit Halloween does not pay for any return shipping charges.

How Long Do Spirit Halloween Refunds Take?

Refunds typically take between 5 to 7 business days from when the product arrives at the warehouse. However, during the Halloween season, this process can take up to four weeks.

Instore refunds will take between 2 to 3 business days to post to your account.

Can I Return Items on Sale?

Spirit Halloween does offer sales on their merchandise after Halloween, But because all sales are final after the 28th of the month, no returns on sale or clearance items can be processed.

Can I Return Items to Spirit Halloween After Use?

Spirit Halloween will only accept items that have been unused and unworn.

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What Is The Return Policy For Online Orders?

Items in the original packaging, with all the pieces, can be returned within 14 days.

What Is The Return Policy For In-Store Purchases?

You can return items until the 22nd of October as long as you have all the original packaging and pieces. You also need to have your receipt.

When Will My Refund Post?

Refunds are applied within 5-7 business days but may take longer during the Halloween season.  

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