Shein is a clothing company which mainly target women customers but they provide men and children apparels also. This shopping website gets mixed reviews from the consumers; some customers are satisfied while some are not.
We suggest you must go through Shein Return Policy before making a purchase at Shein.com. This guide to Shein Return Policy will provide you with all the information that you need to return your product.
Policy Guide
The period for return – 45 days
If you are not completely satisfied with the product you purchased from Shein, you got 45 days to place a return request. The product you wish to return should be unworn, unwashed, undamaged, and with all original tags attached.
How to Return Shein Products
To return your item, you need to ship it to the Shein’s Return Center. You can follow the simple step-by-step guide below:
Step-1: sign in to your SHEIN account and click on “My Orders” to select the order you wish to return.
Step-2: Click on “Return Item” to select the item(s) you would like to return.
Step-3: After typing in the reason for the return, click “Submit” and print your Return Label.
Step-4: Pack your product and attach return label on the package.
Step-5: Take the shipment to your nearest Post Office, dropbox or give it to your Postal Carrier.
Note: You get only first return free, any additional return of the same order will attract a charge of $7.99 (which will be deducted from your refund).
Refunds
On average, Shein takes 7 days to process your return and issue refunds upon receipt of your package. The refund amount will be credited to the original source of payment or to your Shein wallet.
Note: The original shipping fee and the insurance are non-refundable
Note: If you are shopping on Black Friday, you’ll have to wait for one-week to request a return.
Products covered under Return Policy
| Product | Return Window | Exceptions if any |
| Bodysuits, lingerie & sleepwear, swimwear, jewelry, and accessories (except scarves, bags, and mermaid blankets) | Non-returnable | If received damaged/defective, contact their customer service here |
| Free gifts | Non-returnable | – |
| Rest | 45 days | Do not send your return to the address on your package, follow the instructions given on the return label |
Questions?
What is the Walgreens Customer Service Number?
Their US phone call centre is not open yet, you can contact them here.
Is Shein legit?
Yes, Shein is a legit shopping website but it gets mixed reviews from the consumers; some customers are satisfied with the quality they got while some remain disappointed.
Conclusion
Fun Fact: Do you know that Shein has 8M + followers on Instagram? It is an international B2C e-commerce platform with operation in over 220 countries around the world.
I believe our guide to Shein Return Policy helped you in some way. You can also check out our other guides to Academy, Target, Urban Outfitters, Whole Foods, Office Depot, and Amazon Return Policy.
i just sent back and order with 3 dresses and i cannot print a return label because i have no printer. so i sent them back by mail and paid 14.75 will i get reimbursed?
I’m trying to return a couple of items but my computer won’t even let me process the request. There’s an X over the process button. Does anyone have Shein’s USA returns address?
where do I find the label?
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