PacSun Return Policy [2023]

Today we’re gonna cover all about PacSun refund & return policy. Returning products has become quite a headache for most people due to ever-changing return guidelines of companies. 

Pacsun enlists its return policy on its website and it operates one of the hassle-free and convenient return policies for its products.


PacSun Return Policy

PacSun allow customers to return products to their store or via mail within 30 days of making their purchase. Orders after this return window will receive a gift card.

You can return the company’s products within 30 days. However, if you are not able to return the product within 30 days but the refund will be in form of an e-gift card. If you have bought some items from Pacsun’s and you are looking for details to return the product, we are here to help you. If you aren’t satisfied with the company’s products, you may return or exchange your product conveniently. Try to return the products in their original packing.

How to Return?

If you bought something from Pacsun you will have two options to return the product – By mail or by visiting the store. We have provided a detailed explanation of both the methods. 

Pacsun return policy in store

Returning via store mode is pretty easy as you just need to visit nearby Pacsun’s store. Follow the below steps to return the Pacsun’s products:

  1. Before proceeding for the return you should look for the nearby Pacsun’s store. Also, remember to bring the invoice along with the credit card used for the purchase.
  2. Visit the reception desk and produce the invoice slip along with the merchandise to be returned.
  3. Store officials will check your order and direct your item for returning if everything is fine.
  4. Your refund will be immediately processed to your original form of payment.

Return by mail – Pacsun online return policy

To return your items by mail, you need to fill the return form on the website with all details and you will be instructed on the next steps there only.

If you wish to return your items by mail method, you need to go through the following steps:

  1. Pack the products in the package
  2. Visit the company’s website
  3. Go to return section 
  4. On the page, fill all the required information such as order number, email, and zip code and click on the start return button
  5. You will get a return authorization slip and you will have to follow the steps 
  6. You can check your UPS drop-off location here and send your package to the mentioned address

Refund Policy

You will usually get your refunds in your original mode of payment and if the payment mode is through bank transfer, it can take some time to process. Please note that banks usually require additional time to process and post the transaction, so the credit may not show up until your credit card’s next monthly billing cycle. Moreover, the company will deduct $7 from your refund.

Type of paymentNumber of days refund will take place inRefund and Credit Policy
Credit card/Debit card used while purchasingNAYou will be refunded to the original form of payment; if you use a credit card, you will get a refund in your credit card. The company will deduct $7 from the refund amount.
Cash or CheckNAYou will be refunded via cash
GiftNAMerchandise credit

Return Policy for Various Products

Pacsun Returns has 30 days policy for most of its products and if you are returning the products after 30 days period, you will not get the refund to the original mode of payment, rather you will be refunded via e-gift card.

Products and purchasesProduct ConditionReturn Policy
All kind of general items  Original condition and in original packaging30 days return policy for return through original mode of payment
SwimwearThese products should be returned in original condition and with tags intact90 days return policy with the original sales receipt
FOG (Fear of God) EssentialsNACannot be refunded or returned
Earrings and women underwearNAThese products cannot be returned

Pacsun Exchange Policy

Pacsun does not offer exchanges for any of its products as its fashion and products change very quickly. You will have to return the product altogether.

Common Questions around Pacsun Returns

Some Common Trivia

What is Pacsun’s Customer Service Number?
You can callcontact Customer Relations at 1-877-372-2786.

What are different return methods?
If you wish to return the products, you have two methods – either by going to the store or through mail.

What if I am not able to return the product within 30 days? or does Pacsun have free returns?
If you are not able to return the product within 30 days, Pacsun Returns gives you the option of returning the product after 30 days. But there is a Catch, as you will not be refunded to the original mode of payment and refund will be in form of e-gift card.


Do you know that Pacsun collaborated with Kardashians in 2013 for a fashion line sporting the youngest Kardashians name and earlier they had 1,000 stores that reduced to 700 as they were hit hard by recession?

We hope that you liked the article and got answers to your questions about Pacsun Returns. You can share your experiences with the company or similar sites and many more people like you will be benefitted.

Other Guides to follow: Walmart Return Policy, Does Amazon Deliver on Sundays in 2020?, Is it illegal to dumpster dive at Walmart?, and Wayfair Return Policy.

If you think that you have any suggestions or queries, please feel free to ask below – we would love to answer 🙂

1 thought on “PacSun Return Policy [2023]”

  1. I filled out the questions on the right and got a response they were accepted but what next? Do I receive something on e mail to put in my return package?

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