Michael Kors Return Policy (2023)

Michael Kors is an American Fashion Designer who has started an internationally famous fashion clothing and accessory online shopping point. You must have heard about them by now, they are almost everywhere so it’s no biggie.

If you bought something from them and you are for whatever reason not satisfied with your purchase, it is very easy for you to make a return to Michael Kors.

Today we are covering Michael Kors Return Policy in easy-to-understand terms.

michael kors

Return Policy

The return window for Michael Kors merchandise is 30 days, wherby customers can get a full refund. Michael Kors Return Policy doesn’t allow exchanges.

If you want to return your order, make sure that the product is in brand new, unused condition with all its original tags attached, and also, bring along a Michael Kors returns form along with your return.

Remember, if the returned item is in any unsuitable condition, Michael Kors will send it back to you.

Return Period30 Days
Return MethodStore or Mail Returns
Exchange PeriodNo Exchanges allowed
Exchange MethodNo Exchanges allowed
Refund PeriodWithin 14 business days
Refund MethodMethod of Payment

How to Return?

There are two ways you could make a return to Michael Kors, either by an in-store return or by post.

Remember, the products bought online from Michael Kors can only be returned via post!

Below are the two ways to return a Michael Kors product described in detail.

Store Returns

Step 1: Pack everything securely in the original packaging.

Step 2: The product should be in new, unaltered, unwashed and unused

Step 3: Bring along the original receipt.

Step 4: To find a Michael Kors store near you, use this.

Mail Returns

Step 1: Securely pack the merchandise in the original shipping box.

Step 2: Visit Michael Kors returns portal here and initiate a returns authorization.

Step 3: Type in your email id along with the order number.

Step 4: Select those items you wish to return with a reason explaining why you are returning

Step 5: Select the prepaid delivery label and get a print out of both the returns label and returns form.

Step 6: Put the returns form inside the parcel you are sending before securely closing.

Step 7: Stick the prepaid returns label to your return package.

Step 8: Post the return package at a DHL Service Point in your delivery location or request a pick up here.

Important things to Remember

  • You have 30 days to return a product from the day of receiving the item; the returning product must in new, unused condition, along with the original receipt, attached tags and other original materials.
  • Go to their returns portal here, and get a returns form and a returns label to be attached with your returning material.
  • You are supposed to retain a proof of the postage as a security for your shipment.
  • Items bought online can only be returned by mail.
  • In case you lose your receipt or returns form/label, contact Michael Kors Customer Service Support here for another one.
  • In case of multiple deliveries, you are supposed to make a return within 30 days from the last delivery date for that order.

Refund Policy – Method and Timelines

Type of PaymentThe Number of days you will get a refund inRefund and credit policy
Cash on Delivery14 business daysContact their customer support team here, someone from their customer service representative will contact you and refund you via Bank Transfer or PayPal.
Credit/Debit Cards14 business daysThe refund shall be credited to your card’s bank account.
Gifts14 business daysRefunds shall be made through the original mode of payment used to buy the gift.

Different Products

ProductsProduct ConditionReturn Policy
Fashion ProductsProducts must be in new, unused condition along with their original receipt, tags and returns form/label.You get 30 days to mail them.
Swimwear, Underwear, Jewelry, and Beauty ProductsItem shall not be eligible for a return if their hygiene seal is broken or removed.You get 30 days to mail them.
GiftsGifts can only be sent for a return by mail, send along their original Gift receipt or original packing slip.You get 30 days to mail them.
Custom-made or Personalized itemsN/ACustom-made or Personalized items are not eligible for a return.


What is Michael Kors customer support number?

There is none, however you can contact them using this link.

Can you return To Michael Kors without a receipt?

Yes, but the returning product must be in new and unused condition with all its original packaging and tags attached along with a prepaid returns label/form acquired from here.

Does Michael Kors have warranty on purses?

Handbags and small leather goods are protected by a two year limited warranty from the original date of receipt.

How long does it take to get a refund from Michael Kors?

14 business days.

Can I return outlet item to a regular store?

No, you can’t.


Michael Kors’ real name was Karl Anderson but he later changed it to Michael Kors after his mother’s second marriage.

You might also be interested in checking out our guide to AT&T Return PolicyWhole Foods Return PolicyLevi’s Return Policy.

Ask your queries about Michael Kors Return Policy below!

1 thought on “Michael Kors Return Policy (2023)”

  1. I dropped off at a Postal Annex a purse with the Michael Kors return label on July 14th, 2020. It still hasn’t been credited to my charge acct. Package ID 129961. Thak you, Lynne Ackerman

Leave a Comment

Your email address will not be published.