Lululemon Athletica is an athletic apparel retailer headquartered in Vancouver. The company sells yoga pants and trousers. If you have bought some products from Lululemon and you are not satisfied, you can conveniently return to the company. The Lululemon Return Policy is targeted at making returns easy for the users.
Here we have a detailed description of the company’s return policy, read till the end to be thorough with the policy.
Brief about policy
The period for return – 30 days
You have bought some items from Lululemon and don’t know the proper channel to return it, we are here to help you.
If you aren’t satisfied with your product, you may return or exchange your product conveniently.
Do remember to keep your purchase in original condition and the same packaging that you got it with.
Lululemon Return Policy gives you the option of both in-store and online returns. You can either visit the store or return your product by mail. Below we have explained both the methods in detail for you.
Return in a store
If you wish to return your items in-store you can visit the nearby Lululemon store. Follow the below steps to return the Lululemon products.
- Before proceeding for the return you need to look for the nearby Lululemon store.
- After checking the store, collect the purchasing slip and visit your nearby Lululemon store.
- Go to the customer service desk and produce the items and purchasing slip to store official and they will help you in processing your return.
- Your refund will be immediately processed to your original form of payment.
What if you don’t find your purchasing slip?
It is not a big headache if you are have lost the purchasing slip and you are returning your item to the same store at which you made the purchase, and you have the credit or debit card you used to make the purchase, Lululemon can look for the receipt in their system.
Return by mail
To return your items by mail, you need to generate a return label, the return label is a return authorization slip provided by the company, which contains the detail of your products and address of returning the products.
If you wish to return your items by using the shipping label, you need to go through the following steps:
- Visit the company’s website, and visit the returns page, create a return label and print your shipping label.
- Fill all the required information in the tabs provided, review your order and press the submit button to place the return order.
- Don’t forget to include the purchasing receipt, with the order.
- Print the return label and attest to your bag with the reason for returning mentioned.
- You can drop off your package at the nearby UPS dropbox on the address printed on the return label.
Lululemon processes most of its refunds to the original modes of payment and it takes 7 days for the company to process your return.
Please note that banks usually require additional time to process and post the transaction, so the credit may not show up until your credit card’s next monthly billing cycle.
|Type of payment||Refund and Credit Policy|
|Credit card/Debit card used while purchasing||Lululemon will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card.|
|Cash or Check||You will be refunded via cash|
Different Lululemon Products and their return conditions
Lulullemon follows a flexible return policy for its customers, there are many items that can’t be returned at all and some can be returned at any time you wish to return them.
When you are returning a product ensure that the product is in its original packaging and has UPC code intact on it. Go through the below table to get more insights on the product-wise return policy of Lululemon.
|Products and purchases||Product Condition||Return Policy|
|Swimwear||Should have hygiene tag intact||30 days|
|Underwear, water bottles, gift cards||Items need to be unwashed and unworn, with the hangtag still attached||Can’t be returned|
|Final sale items||NA||Can’t be refunded or returned|
Carry your receipt to exchange your product, which should be in the original condition. You can’t exchange any item by mail and they need to be exchanged by visiting the store. You need to exchange the product in the country where you purchased it from
What are common questions on customer’s mind?
What is the Staples Customer Service Number?
You can call Customer Service number 1.877.263.9300.
Can I return online bought items to the store?
You can return your online bought items to any of the stores.
Do exchanges have to be produced in the store?
If you wish to exchange your product, you need to visit the store.
Do I need to produce proof of purchase?
Your product should be accompanied by a Purchase slip.
In the end
We are always there to provide you best of advice in case you feel confused about return policy of any retailer.
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