Things to keep in mind while returning your products to LL Bean | LL Bean Return Policy 2023

LL Bean

LL Bean is an American retail company, the company is primarily involved in the sale of clothing and outdoor recreation equipment.

If you have bought some products from LL Bean and you are not satisfied, you can conveniently return to the company.

The company’s policy is targeted at making returns easy for the users. Here we have a detailed description of the LL Bean return policy, read till the end to be thorough with the policy.

Return Policy of the company

The period for return – 30 days

You have bought some items from LL Bean and you are looking to return it around. Don’t worry…We are here to your rescue.

If you aren’t satisfied with your product, you may return or exchange your product. Do remember to keep your purchase in original condition and the same packaging that you got it with.

How to Return

LL Bean How to Return Items

LL Bean gives you the option of both in-store and online returns. Below we have explained both the methods in detail for you.

Return in a store

If you wish to return your items in-store you can visit the nearby LL Bean store. Follow the below steps to return the LL Bean products:

  1. Before proceeding for the return you need to make sure that you have the receipt. However, if you don’t have the receipt, you need to tell the date of the receipt to the store associate.
  2. After checking for the receipt, visit your nearby LL Bean store.
  3. Go to customer care desk and produce the items and purchasing slip to store official and they will help you in processing your return.
  4. Your refund will be immediately processed to your original form of payment.

What if you lost/can’t find your purchasing slip?

It is not a big deal if you are have lost the purchasing slip. LL Bean will accept the returns without receipt till one year. You just need to provide your details and the company will search the invoice for you.

If you placed your order online, you can visit the My Orders section and reprint your receipt.

Return by a mail

If you wish to return your items by mail, you need to go through the following steps:

  1. Firstly, find the packing slip of the specific order you wish to return from the order details of the product.
  2. Fill up the Return and Exchange form and print it.
  3. Put the invoice in the bag.
  4. Print the return label and attest to your bag with the reason for returning mentioned.
  5. You can drop off your package at the nearby UPS dropbox to the address given below:


LL Bean Refunds

Refund Policy

LL Bean processes all the refunds towards the original form of payment, go through the table given below to get a detailed view of refund methods.

Type of paymentYou will get the refund inRefund and Credit Policy
Credit card/Debit card used while purchasing2 weeksLL Bean will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card.
Cash or Check2 weeksYou will be refunded via cash

Return Policy for all LL Bean Products

LL Bean has a standard 1-year return policy for most of its products

When you are returning a product ensure that the product is in its original packaging and accompany it with receipt.

Go through the below table to get more insights on the product-wise return policy of LL Bean.

Products and purchasesProduct ConditionReturn Policy
All kind of Merchandise    Unopened and in original conditionThese items can be returned till 1 year
Ammunitions  NACan’t be returned
GiftsNAGifts can be returned till 1 year and refund will take place in the form of a merchandise credit

LL Bean has some exceptions for return of your products, wherein if you return products even within a year, you will not be allowed to return the product:

  • Do remember that the products you wish to return should be free of contaminants and should be in original packaging
  • You are not allowed to return ammunitions

Exchange Policy

For exchanges, you need to visit your nearest store and if you wish to return the product by online methods, you need to pay a nominal charge of $6.50 if you are using the UPS convenience label. However, the return fee is exempted for LL Bean members.

International Returns

For International Returns you should call 1.207.552.3051( International calling applicable on this number).

Before calling, check the International access code (In case you are calling from outside US & Canada).

Questions that can be asked?

LL Bean FAQs

What is the LL Bean Customer Service Number?
You can call Customer Service number 1 207-552-3028.

Does LL Bean accept returns without receipt?
If you are returning the items to LL Bean, you don’t need to have purchasing slip.

Can I return via online mode?
LL Bean allows you to return by online mode.

Way Ahead

Do you know that L.L.Bean stands for Leon Leonwood Bean?  The company was founded by a hunter and fisher in 1912 in Freeport, Maine.

Check out our other guides on return policies – ALDI, Cabela, Nordstrom, and Dick’s Sporting Goods Return Policy.

We tried our best to give you all the information and still if you feel to know something else, we are always there.

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