Lane Bryant is an American brand for women clothing. The company is well known for its plus-size clothing. Lane Bryant was found in 1904 in Ohio, US. Currently, the company operates 900+ stores across the world.
Have you ever purchased a plus-size cloth for you and you did not find it plus size as per your measurements? Do not worry! Lane Bryant is always there for you, and if you do not love your purchase, you can easily return your purchase to the company.
Explaining the return process
The period for return – 45 days
You can return your Lane Bryant purchases up to 45 days from the date of the purchases. Just make sure to return all products in original condition
How to Return your item?
You can return any of your Lane Bryant merchandise bought via store or online mode to any of the Lane Bryant stores. Lane Bryant Return Policy gives you two ways to return your product easily back to the company – going to your nearby store or returning by mail.
Please note that the items bought through Lane Bryant store must be returned to the respective store only.
Return it by a mail
You need to follow the given below steps to return your items via online mode. Products should be returned or exchanged in the country, where it was bought.
Step-1: Firstly, go to the returns link and enter your order number and email.
Step-2: Follow the instructions and generate a return label.
Step-3: You can also follow another route to start your return.
Step-4: Firstly, you need to Sign-in to your account
Step-5: Go to manage tab and follow instructions
Step-7: Attach the return label to the product you wish to return.
Step-8: Once, you have packed the items, take the package to any UPS-authorized location or dropbox.
Lane Bryant will deduct $5.95 as the shipping cost
To return merchandise mail to the following address:
Lane Bryant Returns Department
200 Heritage Drive
Pataskala, OH 43062
Return it by visiting a local Lane Bryant store
You are can also return any of the merchandise by walking to your nearby Lane Bryant store and following the given below steps:
Step-1: Search for your nearest Lane Bryant store, by visiting the Store Locator.
Step-2: After finding your nearest Lane Bryant store, pay a visit there.
Step-3: Do not forget to bring the packing slip and the credit card you used to place the order to the store and make sure that all the tags are intact.
Step-4: Go to customer service desk, and customer service representative will help you in the processing of your return.
Lane Bryant Refund Policy
According to Lane Bryant Return Policy, they will first assess your order on quality terms, once the items are evaluated on quality terms, you will receive a confirmation via email when your return has been processed. If your order is found right on quality terms, you will be refunded to the original form of payment
| Type of payment | Refund will process in: | Refund and Credit Policy |
| Credit card/Debit card used while purchasing | 7 days | Lane Bryant will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. The company does not refund shipping charges. |
| Cash | 7 days | You will be refunded via cash. |
| Gift Card | 7 days | E-gift card |
| PayPal | 7 days | PayPal |
Products offered by Lane Bryant
Lane Bryant has a standard 45 days policy for most of its purchase. However, the company allows you to return products in 60 days if you have purchased them on a Lane Bryant Credit Card .
Do remember that all returns must be in original condition, i.e. not worn out, unwashed, with no damage done to the item, must be clean; merchandise too must be the same with its original packing.
| Products and purchases | Product Condition | Return Policy |
| All other merchandise | These products should be in original condition and packed with the same packaging. | You are given 45 days to return the items |
| Final sale items | Merchandise marked “final sale” and ending in $XX.98. | These items are not eligible to be returned or exchanged. |
| Intimate Apparel | These products should be unworn and with the tags intact. | You are allowed to return the products in 45 days |
Exchanges at Lane Bryant
If you purchased an item and you wish to return it, you need to place a new order, as Lane Bryant doesn’t offer exchanges via return shipment.
The company allows you to place a new order through its website. Also, you need to follow the instructions provided by the company for exchanging your product
Commonly asked questions
What is Lane Bryant Customer Service Number?
If you wish to call, you can reach the company at toll-free at 866-886-4731.
What if I get a defected item?
Do not worry if you get a defected item, you will be given a full refund. You need to inform the company immediately about the defected item by reaching out to customer service.
What if I don’t have the receipt?
You’d still be able to return the items without the receipt but the company would need your ID card.
Do I need to pay shipping fee?
Shipping and delivery charges will be refunded or credited only if the return is a result of an error by the company.
Concluding with an interested fact
Do you know how did Lane Bryant began its journey? Once a pregnant lady asked the founder of the company to develop a comfortable dress for the women like and the founder designed a dress with an elasticized waistband and accordion-pleated skirt.
The dress designed by the founder came to be known as first commercially made maternity dress.
Go through these guides too – Gucci, Madewell, and Uniqlo Return Policy.
Did you try returning a product recently? We would love to read your experience with Lane Bryant Return Policy. Do share it in the comments section below and help everyone like you!