Lands’ end is one of the most reputable and trustworthy brands amongst all brands across the world. The primary aim is to always provide hassle-free service and to reach the point of customer satisfaction.
If you don’t feel satisfied you can always refer to the Lands’ end return policy for any return or exchange.
Lands End Return Policy
Lands End return policy allows customers to return their goods within 90 days of purchase, with refunds issued to the original mode of payment. Eligible returns received after 90 days or without the original receiptwill be granted a Lands’ End Merchandise Credit.
Lands’ end has to offer several customer services with regards to clothing, fashion, and home décor. If you are looking for options and a process to return or exchange any article purchased from Lands’ end, this article might come to your rescue. This article has a detailed explanation of the Lands’ end return policy which you must know before you are seeking to return or exchange your product. Let’s have a look over it once.
|Return Period||90 Days|
|Return Method||Mail or online|
|Exchange Period||90 Days|
|Exchange Method||Mail or online|
|Refund Period||Within 10 business days|
|Refund Method||Original Method of Payment|
How to return products
Lands’ end provides you with several return options from which you can choose according to your preference. The procedure is well structured and easy to follow, which will provide you no hassle at all. Let’s have a look over it once.
Follow these steps to return the purchase in stores.
- Step 1: you can use the store locator feature of Lands’ end on their website to know the location of the nearest store around you
- Step 2: make sure you do take along your purchase or gift receipt to process your return.
Follow these steps to return the item by sending it to Lands’ end
- Step 1: use any shipping of your choice or contact Lands’ end for a $6.96 easy return label by chatting us on the support page or emailing us at email@example.com. Make sure to include the original purchase receipt with the delivery. If you don’t have the same follow the same in instruction for the return, just your refund will be initiated in the form of Lands’ End merchandise credit.
- Step 2: fill out the return form and attach the same as well on the delivery. If the product is a Non-Lands’ End product purchased from landsend.com, make sure to fill that detail in the return form and return the item within 90 days, else it won’t be accepted.
- Step 3: send the item(s) at Lands’ End Returns, 2 Lands’ End Lane, Dodgeville, WI 53595, USA.
Follow these steps to return the item in Canada sending it to Lands’ end
- Step 1: drop your shipping at Canadian post or contact Lands’ end for a $6.96 easy return label which can also be used in Canada by chatting us on the support page or emailing us at firstname.lastname@example.org. Make sure to include the original purchase receipt with the delivery. If you don’t have the same instruction for the return, just your refund will be initiated in the form of Lands’ End merchandise credit.
- Step 2: fill out the return form and attach the same as well on the delivery.
- Step 3: send the item(s) at Lands’ End Returns, 2 Lands’ End Lane, Dodgeville, WI 53595, USA, for returning the purchase from the U.S. To return the purchase to Canada send the item to Lands’ End Returns, Russell A Farrow, 6220 Westar Drive LaSalle, Ontario N9J 0B5.
Lands End Refund policy
This is the most important part of a return. The refund policy of Lands’ End provides customers with a refund within 10 business days, providing they initiate the return within the 90 day return window.
|Payment mode||Time is taken for the refund||Mode of refund|
|Payment made from any source within 90 days||As soon as the return is completed||To the source of payment|
|Payment made from any source after 90 days||As soon as the return is completed||To the lands’ end merchandise credit|
Return policy For Different Products
The return policy of Lands’ end is not very detailed. Here are a few basics you must know before you send your products for returns.
|Products and purchases||Product condition||Return policy|
|All the purchases||Must be in original condition and must be unused and unworn.||Must be returned within 90 days with the proof of purchase.|
|Face masks and scrubs||Cannot be returned.|
|Non-Lands’ End products purchased from landsend.com within 90 days||Must be in original condition and must be unused and unworn.||Cannot be returned in-store|
|Non-Lands’ End products purchased from landsend.com after 90 days||Cannot be returned|
Also, keep in mind: –
- You must have proof of purchase when you are asking for a return.
- If you or Lands’ end cannot find the documents of your purchase, the price of the return will be determined by Lands’ end
- For returning the products which are not brought from the Lands’ end site, will have to be returned from the source of order.
- Scrubs are generally not allowed to return because of hygiene purposes, but still, you can request the same by reaching out to the customer service of the company.
- All the returns are final
Lands End Exchange policy
Here is the exchange policy of Lands’ end you must have a look over. It is mentioned below.
|Products and purchases||Product condition||Exchange policy|
|All the purchases||Must be in original condition and must be unused and unworn.||Must be returned within 90 days to place a reorder with the proof of purchase.|
|Oversized items like furniture, mattresses, etc.||Cannot be exchanged in-store.|
|Face masks and scrubs||Cannot be exchanged.|
Also, keep in mind: –
- For processing an exchange, you first have to return your product and use the credit amount to reorder the product you want.
- If you wish to return the item(s) just to reorder them in different colors or sizes, make sure to contact customer service so they can help you with the free standard shipment. You can contact them at 18009634816.
- Lands’ end will deduct $6.95 from your refund credit to use it for the easy return label.
- For exchanging the products which are not brought from the Lands’ end site, will have to be exchanged from the source of order.
Does Lands’ end allow free shipping?
Yes, if your order was over $75, Lands’ end allows free shipping.
Does Lands’ end allow exchange?
Lands’ end only allows exchange in the form of reorders. Please check the exchange policy section for more.
What are Non-Lands end product?
Non-Lands’ End products are the products purchased from landsend.com or Lands’ end catalog without the tag of Lands’ end.
Does Lands’ end offer returns in Canada?
Yes, Lands’ end does offer returns in Canada. Check out How to return the products you have purchased from Lands’ end? Section for more.
Lands’ end return policy is designed after keeping in mind the convenience of the customer yet ensuring no breach in quality.
It is always a good idea to check the time you have made the purchase and make the return within the time frame to enjoy the maximum benefit. Lands’ end priority is your satisfaction and it makes it easier for them when you are with the guidelines of the company. Hope this article gave you some perspective.
Find more articles here – H&M Return Policy and Zappos Return Policy.