How To Cancel HelloFresh

Whether you’ve grown tired of HelloFresh, don’t see a reason to have it anymore, or just don’t want to keep paying for it, wanting to cancel your subscription is understandable. Thankfully, cancelling your subscription isn’t super challenging and there are a few different options on how to do so.

This article is going to teach you everything you need to know about cancelling your HelloFresh subscription so that you (hopefully) don’t have to encounter any problems when doing so. Let’s get started!


What is the HelloFresh Cancellation policy?

Your HelloFresh subscription can be cancelled any time you wish with no penalties. However, if you cancel once a meal is already being shipped, you will be charged for that meal.

If you are looking to cancel without receiving any more meals from HelloFresh, make sure you cancel your subscription at least 5 days before your order arrives. This way, you won’t be charged for any other meals that were supposed to be shipped to you because HelloFresh will be able to keep them from shipping.

How to cancel HelloFresh

HelloFresh can get cancelled directly through their website, or if your account is connected to an ios device, you can do so through your settings. Either way, the steps are pretty simple and we will take you through them now.

Through Their Website

  1. Go to the HelloFresh web page and sign in to the account you want to delete
  2. In the upper right corner, find your name and click on it
  3. Go to “Account Settings”
  4. On the Plan Settings page, scroll through until you find “Cancel Plan” and click on it
  5. When the next page pops up, click the “Cancel Anyway” button
  6. Follow all of the prompts they give you. The website will ask why you are cancelling and try to convince you to do otherwise.
  7. Once you follow all of the prompts, your account will be cancelled and the website will notify you of your last delivery date.

By iPhone or iPad

If you have ordered HelloFresh through your iPhone or iPad, the details should be under subscriptions in your settings. This means that you can cancel this way if you don’t want to go through their website. Here’s how:

  1. Go to settings
  2. In the search bar, type “Subscriptions”
  3. Click on “Subscriptions” when it shows up
  4. It will take you to a different page where you should click “Subscriptions” again
  5. Find HelloFresh and select it
  6. Click “Cancel” and go through the prompts it gives you
  7. After doing this, your account will be cancelled


Can HelloFresh Be Cancelled After The First Box?

You can cancel HelloFresh at any time. Just note that if you cancel it less than 5 days before your next box is scheduled for delivery, you will have to receive and pay for that box.

Can You Cancel HelloFresh And Get A Refund?

Cancelling HelloFresh will not automatically give you a refund for any meals. If you want a refund on a meal you weren’t satisfied with, you will have to email or call customer service at (646)-846-3663 within 5 days of receiving your meal.

Will I Get Charged If I Cancel My HelloFresh Subscription?

You won’t get charged simply for cancelling your subscription, but you can get charged on remaining meals if you don’t cancel 5 days before their scheduled arrival.

Is it easy to cancel HelloFresh?

Cancelling HelloFresh is very easy and shouldn’t take up too much of your time. It can be a little confusing for some people when the website is trying to get them to stay, but if you keep clicking “Cancel Anyway”, you will eventually get your subscription cancelled.

It helps that you can also cancel your subscription through an iPhone or iPad if you are connected through one of those devices. This way, you won’t have any screens telling you why you should not cancel your subscription, and you will be able to cancel with just a few clicks.

Is it possible to cancel my HelloFresh online?

Cancelling HelloFresh online is one of the easiest ways. If you go straight to their website and log in to your account, you will be able to cancel this way. We talk about how to do this in the “Through Their Website” section of this article.

How do I cancel HelloFresh via the app?

Cancelling HelloFresh through the app is very similar to cancelling online. Since the app is set up in the same way as their website, the cancellation process is going to be practically the same. The only major difference is that you probably won’t have to log in through the app because you will most likely already be signed in.

Other than that, everything will be the same. You’ll click your name in the upper right hand corner, go to account settings, and scroll until you find “Cancel Plan”. Then you will go through all of the prompts that it gives you and eventually your subscription will be cancelled.

What happens when you cancel HelloFresh?

When you cancel HelloFresh, they will give you the date of your last delivery. Until then, you will keep receiving meals like normal. If you didn’t have any meals scheduled within that time period, you will immediately stop receiving meals. 

Note that you can also reactivate your account at any time, so if you are a little unsure on whether you really want to cancel your account, it shouldn’t be too hard to start using it again if you do go through with cancelling.

Can you cancel HelloFresh whenever you want?

You can cancel HelloFresh whenever you want. Whether you just started your subscription or have been a long time member, they will let you cancel your account with no penalties.

See Also: How to Cancel SiriusXM


Cancelling HelloFresh is very simple, and you can do so at any time. However, it’s important to remember that you have to cancel at least 5 days before your next meal is scheduled to arrive if you don’t want it to end up on your doorstep.

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