Cable TV has been a way of life for many people since the ‘50s.
Getting to watch our favorite shows has been a pastime for people in the modern words for decades, but if you want to change out your cable plan or cancel your subscription, it can be intimidating trying to figure out how to cancel DirecTV
You can call a customer service representative to cancel your DirecTV subscription. If you have DirecTV Now, you can cancel it online. A one-time deactivation fee of $15 will be applied to your account for cancelling.
To avoid hidden fees and make the process as simple as possible, you should do your best to understand everything about canceling.
The rest of this article will delve into why you might want to cancel, several methods of cancelling, and what happens to your dish when you cancel.
How Do I Cancel My DirecTV Subscription?
Before you go ahead with cancelling your subscription, consider a few exceptions. If you’re moving with DirecTV, there’s no need to cancel if you plan on reinstating cable at your new location with DirecTV.
If you call the number on their moving webpage and give some information about the move, DirecTV will help you facilitate the process without needing to cancel the subscription.
Another scenario to consider is that if you’re going out on vacation or traveling for a while, you can suspend your account temporarily for a reduced rate. There’s no need to cancel if you’re only planning on not using cable service during a vacation or while traveling.
If neither of these scenarios apply to you and you’re ready to fully cancel your cable service, there are a few simple steps that you will need to follow.
To cancel your traditional service, you’ll need to contact DirecTV customer support. The number you’ll need to dial is 1 (800)-531-5000.
Upon calling, you’ll be able to speak to a representative about cancelling your account. You’ll likely have to go through the automated process before speaking to a live person, so if the recording asks why you’re calling, simply say, “Cancel service.”
If there’s an Other option in the prompts, select that, since it will give you a better chance of being sent to a human customer support representative. Once you’ve connected with a representative, tell them firmly but politely that you want to cancel your subscription.
Naturally, they will offer discounts and other plans, but if you’re resolute in cancelling your subscription, then you should simply decline. After confirming, DirecTV will send a box for you to return appropriate equipment to them.
Make sure you return everything that belongs to DirecTV within 3 weeks, with the exception of the satellite dish, which doesn’t need to be returned at all.
Make sure that you stay in communication with DirecTV to ensure that they’ve received everything they need and that the contract is officially cancelled― you wouldn’t want any surprises.
See Also: How To Cancel Paramount+
What Is the DirecTV Cancellation Policy?
DirecTV allows you to cancel at any time, but there are some fees involved. You will need to pay the one-time deactivation fee of $15 as well as $20 a month for each month left in your contracted term.
Frequently Asked Questions
Is It Easy To Cancel DirecTV?
Cancelling DirecTV can be difficult since the customer service reps are going to do everything they can to convince you to stay with them. Offering lower rates, discounted services― nothing’s off the table when it comes to retaining you as a customer.
You’ll have to stick with it for a few months to make sure your fees are all paid and there’s no unpaid balance on your account. If there is, they will continue to charge you, so be sure to stay on top of calling DirecTV during the cancellation process!
With the difficulty involved, you should make sure you have your reasons well sorted out before cancelling.
Can I Cancel My DirecTV Online?
You can cancel DirecTV Now online by logging into your account and managing your subscriptions, but the only way to cancel traditional DirecTV cable service is to call a customer service representative.
What Happens When You Cancel DirecTV?
When you cancel DirecTV, you’ll have to pay the one-time cancellation fee of $15. In addition, depending on your contract, you will have to pay $20 a month until the priorly-established contract term has ended.
You’ll also need to send all of DirecTV’s equipment back to them. Don’t worry! They cover the cost of shipping on the equipment box.
What Happens to the Dish when You Cancel DirecTV?
DirecTV will not take the dish back when you cancel your subscription. You won’t be charged for the dish, and they can’t use it even if you did send the dish back. Unfortunately, DirecTV also won’t remove the dish for you.
It will simply be disconnected from the network. If it’s in an accessible spot, you can try to remove it yourself, but if your dish is in a hard-to-reach spot, it’s better to just leave it or get in touch with roofing professionals to remove it.
Cancelling your DirecTV can be challenging since the company really wants to keep you business and makes cancelling difficult. It is, however, easy to get the ball rolling. Just give them a call and tell them firmly but politely that you want your service cancelled.
Refuse any offers and ask them to send an equipment box. Remember that every DirecTV item must go except for the dish. You’ll have to pay the one-time cancellation fee of $15 and an additional $20 a month until the end of the agreed contract.
As such, if you’re planning on cancelling your DirecTV cable service, it might be better to wait right up until the end of your annual contract term.
That way, you don’t have to pay the $20 a month fee. But if you want to drop DirecTV for good, starting the process is as easy as dialing a phone number.