Hobby Lobby Return Policy [2023] – Hacks & Tricks

If you have recently purchased an item at Hobby Lobby you might be wondering whether they accept returns.

Hobby Lobby is an American private for-profit organization operating chain of art and crafts stores. Art and craft lovers are too particular about their products, and if they find even the smallest of the issue in the product, they will look to return their product.

Therefore, it’s essential for craft lovers to understand Hobby Lobby return policy. We’ll try to answer these and many more questions here in detail.

Hobby Lobby

Hobby Lobby Return Policy

Hobby Lobby offer customers 90 days to return their item in-store or online for a refund. Customers will need to wait for 14 days for their refund to be issued.

The return policy of Hobby Lobby is customer-friendly, and the company processes customer returns under a no questions asked policy.

The company wants its customers to be delighted with its products. However, if you are not happy with your product, you can return it within 90 days.

Return Period90 Days
Return Method Online or in-store
Exchange PeriodNo Exchanges offered
Exchange Method Online or in-store
Refund Period14 Days
Refund MethodMethod of Payment or store credit

Hobby Lobby Refund Policy

Hobby Lobby will provide you with a refund through the original mode of payment. The company requires a time of 2 weeks to refund your order to the original mode of payment. Here is a tabular view of different refund methods:

Type of paymentProbable time taken to issue a refundRefund and Credit Policy
Credit card/debit card    2 weeksHobby Lobby will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable
Gift2 weeksGift Card
Cash2 weeksCash

Please also note that shipping and handling costs are not refundable.

How To Return To Hobby Lobby

Customers are given the option of both in-store and online returns by Hobby Lobby. Here are both the methods for your ready reference.

Start your return by visiting a local store

You can return items bought from Hobby Lobby stores and from the website to any of your nearest Hobby Lobby store

  • Firstly, you need to visit the Hobby Lobby website and look for a store locator.
  • Visit to your nearest Hobby Lobby store.
  • Please be aware that you must accompany the item with the invoice if you don’t have an invoice you can call at 18008880321.
  • Store officials will help you with processing your return.

Ship your return by mail

You can opt to return your product by mail if you are not willing to pay a visit to your nearest store. Here are the steps to be followed:

  • To return your products by mail, you need to visit the order return page. You will come across the following box:
return step 1
  • Now you need to fill the order number and billing zip code and click on the lookup order option.
  • However, if you don’t have the order number, you can also fill this return form.
return step 2
  • After filling in this form, put your products in proper packaging and send to the following Hobby Lobby return address along with return form:

Hobby Lobby Return Address
Attention: Returns
7600 A SW 44th St
Oklahoma City, OK, 73179.

Hobby Lobby Exchange Policy

In case you are thinking to apply for an exchange, Hobby Lobby doesn’t offer exchanges. If you don’t like your present purchase, return it for a full refund and then order a new product of your choice.

Please take care of the following before placing an order from Hobby Lobby:

  • The product should be in original condition, opened items can’t be returned or exchanged
  • You are not entitled to refund of shipping and handling costs
  • Damaged and/or defective merchandise from an online order can’t be returned to the store.
  • You need to pay the shipping and handling costs unless it is an error from the company’s side.

Products that you can or can’t return

Most of the products can be returned within 90 days of purchase.

Go through the following table to get a detailed idea about the product-wise return:

Products and purchasesProduct ConditionReturn Policy
Cricut and Silhouette products Brother®, Singer®Should accompany with a receipt90 days
Gift CardsNA90 days

Hobby Lobby return policy without receipt

You are entitled to exchange the product, or you will get a refund in the form of a merchandise credit equivalent to the lowest price in the last 2 months. However, you need to have valid ID proof to support your purchases.

Hobby Lobby has the right to refuse or accept the returns made by any consumer on its website.

Can you return online Hobby Lobby items to store?

Within 90 days after purchase, items sold and shipped by HobbyLobby.com online can be returned or exchanged at any Hobby Lobby store location.


What is Hobby Lobby Customer Service Number?

You can call Customer Service number 1-800-888-0321.

What if I got a defective item?

If any defective item has been shipped to you by mistake, you can contact the customer support at 1-800-888-0321, Monday–Friday, 8 Am–5 Pm CT before making the return.

Can I return my online order at any Hobby Lobby store?

Yes, you can return online orders at Hobby Lobby store, but to get refund to the original mode of payment, they need to be accompanied by the sales receipt.

What is the refund Period?

It takes 14 days to get a refund of your purchase.


Do you know that half the pre-tax earnings of Hobby Lobby go to several evangelical ministries?

Do check out these guides too – Uniqlo, Menards, Michaels Return Policy.

It’s a good online habit to read return policies of your favorite stores before shopping online.

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