Harbor Freight is a privately held chain of retail stores based in California, US. The company operates 1000 stores in 48 states of the US.
If you are not satisfied with the purchase, harbor freight’s return policy will allow you to return the purchases to its stores or online with no questions asked.
Harbor Freight Return Policy
Harbor Freight return policy is straightforward allowing the customer to return both online and in-store items bought from the company within 90 days of purchase.
Also, there are some of the products, which do not follow the regular 90 policy, these products will be listed in the product-wise return policy of the company.
|Return Period||90 Days|
|Return Method||Online or in-store|
|Exchange Period||90 Days|
|Exchange Method||Online or in-store|
|Refund Period||Within 7-10 Business Days|
|Refund Method||Method of Payment|
How To Return Products To Harbor Freight
Customers are given the option of both in-store and online returns by Harbor Freight. Here are both the methods for your reference
Harbor Freight store return policy
You can return both the online and in-store purchases in 90 days, you can returns items bought from any of the Harbor Freight stores by following the given below steps:
- Firstly, you need to visit the nearest Harbor Freight store.
- Take your product along and give them the order packing slip, they’ll easily accept your return.
- In case you don’t find your invoice/receipt, call them at 1-800-444-3353, and get your RA (Return Authorization).
- Store officials will help you with processing your return.
Return by shipping them via mail
You can opt to return your product by mail if you are not willing to pay a visit to your nearest store.
You need to dial 1-800-444-3353 (customer support) and provide them with your order number and a brief reason for the return to get your Return Authorization.
Note: They take calls 7 days a week, 6 am to 6 pm pacific time.
Harbor Freight Exchange Policy
The company offers customers a 90 day period to exchange any of their products. Note that the shipping and handling charges are non-refundable
Please take care of the following before placing a return request from Harbor Freight
- Products that you have bought can be returned within 90 days for refund or replacement
- Shipping and handling charges are non-refundable
- When returning an item to a store, you must provide a copy of the invoice slip with the product
- Due to safety hazards, items that use flammable liquids or gases, or contain hazardous materials cannot be returned through the mail
- Some products cannot be returned if opened, for safety reasons – please call customer service at 1-844-416-9141
- The re-stocking fee will be charged for some products
- The store manager has every right to refuse the return of the item
Harbor Freight Re-Stocking Fees
Harbour Freight return policy reserves the right to apply a 20% re-stocking fee to an item being returned.
You can call customer service at 1-844-416-9141 to seek more details
However, the re-stocking fee will be charged if the following conditions are met:
- Product is not opened and is in original condition
- The item is being exchanged for the same product type
- Item is being returned or exchanged under an Extended Service Plan
- Product is being exchanged under warranty terms
Harbor Freight Refund Policy
Harbor Freight offers you a refund through the original mode of payment that will be processed within 7-10 business days.
Here is a tabular view of different refund methods
|Type of payment||Refund and Credit Policy|
|Credit card/debit card||Harbor Freight provides a refund in the form of cash for debit and credit purchases. Shipping and handling costs are not refundable|
Please also note that shipping and handling costs are not refundable.
Harbor Freight tools return policy, Pumps and Sprayers Products
Most of the products can be returned within 90 days of purchase. However, some of its products come with special terms
Harbor Freight provides you with the lifetime warranty for its hand tools. The company will replace hand tools if they stop working in the lifetime of the product.
Pumps and Sprayers
Pumps and sprayers cannot be returned to any store if they are opened.
You need to follow the given below steps to return pumps and sprayers:
- Download Paint and Sprayers pdf.
- Go to page 2, to verify if your product is listed or not- if not listed, it can be returned to the store.
- Fill the form and send it to email@example.com.
- To get your query addressed at the earliest, you must fill in all the required fields.
What is Harbor Freight Customer Service Number?
You can catch hold of their customer support at 1-800-444-3353. They operate 7 days a week, 6 am to 6 pm (PT).
Can I return my products without the original receipt?
No you can’t return your items to Harbor Freight without a receipt. You will need to provide the original receipt at the time of return to get your refund.
Can I return my online order at any Harbor Freight store?
Yes, you can return online orders at Harbor Freight store.
Does Harbor Freight charge a re-stocking fee?
Yes, you will be charged a 20% re-stocking fee.
Do you know that Harbor Freight jumped into e-commerce business in 1997 to tackle the threat from various competitors?
I hope all of your queries about Harbor Freight Return Policy have been solved now. If you still have any doubts, kindly write them down below. We are here to help you.