Gucci Return Policy 2023 – Understand their Policies Before Buying

Gucci is a well-known and respected luxury brand. Gucci has become one of the hottest brands on the planet, as it’s getting famous among youngsters day by day. Gucci’s 50% revenue is coming from sales to these Millennials.

Gucci’s products take a hefty amount of cash out of your pocket, so you must read about Gucci Return Policy before making a purchase. This guide to Gucci Return Policy is all you need to read before your next purchase.


Gucci Return policy Explained

Gucci allows their customer to return their purchase via mail or in-store within 30 days of purchase.

Return Period30 Days
Return MethodIn Store or online
Exchange Period30 Days
Exchange MethodIn Store or online
Refund PeriodWithin 7-10 Business Days
Refund MethodMethod of Payment

COVID-19 impact

For online purchases – They have a return window of 30 days if you return it by mail. If you want to return your product to their reopened store, they are allowing a 14 days’ return window.

For in-store returns – Their reopened stores are accepting returns of the purchases made between March 3rd and March 17th. This window is of only 14 days.

Note: Dial 877-482-2430 to check if your neighborhood store has reopened or not.

Return window

The period for return – 30 days

We’ll try to address topics like Gucci outlet return policy, Gucci store return policy, Gucci store return policy, etc. Gucci accepts requests for refunds only. They do not offer replacements. If you are not satisfied with the product, you must return it within the first 30 days of your purchase.

The product must be in its original condition, accompanied by the original invoice.

Gucci Return Policy applies to the following products

ProductReturn WindowExceptions if any
Corporate gifts10 dayscan only be returned to
Beauty Products10 daysShould be unopened and in the original cellophane wrapping.
Rest30 daysUnused and in original condition.


On average, Gucci takes 7-10 business days to process your refund. You will get a confirmation email from Gucci as soon as your account gets credited.

Note: The refund amount will be credited to the original source of payment.

Return your unwanted Gucci products

  • Return to local Gucci store – If you purchased the item from a Gucci outlet store/department store/wholesale distributors, then you can return it in the store only.
  • Return by Mail – All the items purchased from or PayPal must be returned exclusively to within the 30-day return window.
  • You will get an easy-to-follow instruction guide with every item you purchase from Gucci.
  • If you are finding any difficulty in following the return process, you can ask for help at or call 877-482-2430.

Note: Original shipping charges are non-refundable.


What is the Gucci Customer Service Number?

You can contact Gucci at 877-482-2430 or mail them at

How can I find my nearest Gucci store?

You can find a Gucci store near you here.

Who to contact for my Gucci watch assistance?

Gucci offers after-sales services for all the watches bought from, authorized Gucci retailers, and Gucci stores. You can find the complete warranty information on Gucci watches here.

Can I return a personalized item?

These items are final once sold and can not be returned.

Do Gucci refund shipping charges?

No Gucci do not refund the delivery charges from your purchase.

Can gifted Items be Returned or Exchanged?

It is possible to return products purchased as gifts on However, refunds can only be made to the same credit card that was used to make the initial purchase.

Gucci do not currently offer the ability to exchange, rather you will need to get a refund and place a new order.

See Also: Louis Vuitton Return Policy


Do you know that Guccio Gucci was the one who founded Gucci? The double G logo came into being representing the first letters of his first and last name.

I believe you found the information you were looking about Gucci Return Policy. You should share your return experience in the comment section below – Let’s build the community to help everyone like you.

Don’t forget to read our guides on DSW, Bloomingdales, Hollister, Levis Return Policy.

You might also want to check out – Home Depot Return Policy.

3 thoughts on “Gucci Return Policy 2023 – Understand their Policies Before Buying”

  1. For her birthday, I Bought my wife a GG belt from a Gucci store here in VA. Of course since it was a gift, I bought it early. Little did I know about the 14 day window to exchange that by the time it would be her birthday my time would have run out. She tried it on once, found it to be too small. We head back to the store (an hour away) to exchange, we’re told we were too late 1.5 weeks too late. Also due to her trying it on, it was deemed “unsellable” and now we have a $500 piece of useless leather! Yahoo!

  2. I made a Gucci purchase at Saks Fifth Avenue back January 2022 while in New Orleans. The purse that I picked was in the case and I was willing to accept it but the salesman preferred that I have one untouched in a box. Little did I know that the hardware was not attached to the zipper until I opened the box 6 weeks later to carry the purse. I received a gift card today minus the taxes of $92.61. No one ever shared that my taxes would not be refunded until after I received the gift card and inquired. I could not return my bag to Saks due to having to wait on an approval from Gucci to return and that took over 30 days after my initial submission with copy of the receipt along with pictures of the purse. By that time it was not convenient for me to travel. This whole process took from March until today to receive the gift card and only because I am traveling to Orlando this week and have an opportunity to use it there. But I had to complain to request that they expedite the gift card due to how long it has taken to resolve. I never once expected that I would have to go through all the hoops with resolving to me a simple problem. I actual wanted the bag retuned and was told that if they could repair that I would receive it back but nothing!!!! This was my second purchase and now I want to sell both my gift card and sneakers.

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