When buying your clothing and accessories, it’s always about what will suit you the best or not. Sometimes things don’t turn out the way we expect them to be. If that has happened with any product you brought from Gap, you need not worry about the Gap return policy by your side.
Introduction
Is company return policy giving you a panic attack and forcing you to get stuck with the unwanted purchases? Don’t worry because Gap return policy is here to give you a breather. Gap’s aim has always been towards resolving your problems with genuine solutions; let it be of fashion or with the return of your product. Gap has a detailed policy of returns so that there isn’t any grievance that is left unattended. Let’s have a look at it once.
How to return as per Gap return policy?
The only thing gap is concerned about is providing you with the best clothing experience you can. If you are not satisfied with the product, you are welcomed to come and return or exchange the product, as you like. Isn’t that just simple? But hey, there is some Gap return policy so you don’t want to miss out on anything before your trip to the store or the site. Let’s have a look at them.
GAP Returns Through Mail
If you wish to return your articles through the mail, here are the steps you must follow: –
Step 1- get your return label ready by visiting the company’s interactive return process
Step 2- pack your product securely with the original packaging if possible, attaching the generated return label and making sure that only the shipment label is visible on the outside and not any other label.
Step 3- your package is ready to be shipped. For that, you can either drop it off at your nearest post office or can drop it at your nearest UPS location.
Step 4- as soon as the company receives your package, you will receive a confirmation mail as well as a refund for the delivery.
GAP In-store Return Policy
If you wish to deliver the items in stores, you can follow these steps.
Step 1- Find your nearest store of Gap merchandise
Step 2- bring your purchase along with the proof of purchase which is an essential requirement.
Step 3- tell the store executive that you want to return the product. Feel free to ask them any questions in your local stores.
GAP Refund Policy
The refund policy of Gap is detailed but easy to take care of all your needs and requirements. Let’s have a look over it once.
| Payment mode | Mode of refund |
| Credit card | Source of payment |
| Gift card | Refund transferred to the same gift card or issued a different one |
| Reward points | To be credited in the reward account |
| Paypal or Apple pay | To be credited in Paypal or Apple pay the account |
Return Conditions For Different GAP Products
Here is the return policy of Gap you must have a look over at once before you head out towards the stores.
| Products and purchases | Product condition | Return policy |
| All the purchases except, Sunglasses, swimwear’s, masks | The products must not be worn or washed and should be in the condition of the original product | Must be returned within 45 days, requiring proof for purchase |
| Swimwear’s | Must have all the tags intact with the hygienic liner | Must be returned within 45 days, requiring proof for purchase |
| Sunglasses | Must have the original receipt, complimentary cases, and all the tags attached | Must be returned within 45 days, requiring proof for purchase |
| Masks | Cannot be returned | |
| Products purchased in stores | The products must not be worn or washed and should be in the condition of the original product | Can only be returned in stores. It Must be returned within 45 days, requiring proof for purchase |
| Products purchased online | The products must not be worn or washed and should be in the condition of the original product | Can be returned online as well as in stores. It Must be returned within 45 days, requiring proof for purchase |
| Final sale products | Cannot be returned | |
| Damaged or defective products | Can be returned anytime |
Also, keep in mind: –
- COD packages are not accepted from the courier company
- Mail only products cannot be returned or exchanged in stores
- Shipment cost is refunded to the source of payment. Credit card payments might take additional 10 days to reflect the payment
- You can return or exchange any merchandise purchased online in the stores as well.
- Gift returns will be refunded in the form of gift cards if you also return the same it will be credited to the source of payment
GAP Exchange policy
The exchange policy of a gap is as simple as it could get, but that doesn’t mean it is something you can afford to have a look without.
| Products and purchases | Product condition | Exchange policy |
| All the purchases except, Sunglasses, swimwear’s, masks | The products must not be worn or washed and should be in the condition of the original product | Must be exchanged within 45 days, requiring proof for purchase |
| Swimwear’s | Must have all the tags intact with the hygienic liner | Must be exchanged within 45 days, requiring proof for purchase |
| Sunglasses | Must have the original receipt, complimentary cases, and all the tags attached | Must be exchanged within 45 days, requiring proof for purchase |
| Masks | Cannot be exchanged | |
| Products purchased in stores | The products must not be worn or washed and should be in the condition of the original product | Can only be exchanged in stores. It Must be exchanged within 45 days, requiring proof for purchase |
| Products purchased online | The products must not be worn or washed and should be in the condition of the original product | Can only be exchanged in stores. It Must be exchanged within 45 days, requiring proof for purchase |
| Final sale products | Cannot be exchanged | |
| Purchased through Promotional code or discount | The products must not be worn or washed and should be in the condition of the original product | Can only be exchanged |
If you wish to exchange your purchase through mail follow the below-mentioned steps.
Step 1- click on the contact us page of the site
Step 2- exchange the items by selecting the return by mail option
If you wish to exchange the items in stores, you can follow these steps.
Step 1- Find your nearest store of Gap merchandise
Step 2-bring your purchase along with the proof of purchase which is an essential requirement.
Step 3- tell the store executive that you want to return the product. Feel free to ask them any questions in your local stores.
FAQ’s About Gap return policy
Q.1- Does Gap support international returns or exchanges?
No, Gap does not support international returns or exchanges
Q.2- Are there any additional charges over shipment for returns and exchange?
No, shipments are free of cost with Gap
Q.3- what does “mail only” mean?
It means that those products can only be returned or exchanged through the mail.
Q.4- what is a valid proof of purchase?
It can either be your receipt, your shipment confirmation, or confirmation of purchase.
Conclusion
The gap return policy is simple and detailed to make sure all your grievances get answered. You only need a valid proof of purchase while you initiate your request for returns or exchange so that you don’t have to face any difficulty and the rest of the procedure is really simple and made in a way that bothers you at the least.
Get help with more return policies: Forever 21 Return Policy and Zara Return Policy.