They do not provide cash refunds. They only accept exchanges within 30 days of the purchase date with a valid receipt and all tags attached. They will only provide you store credit for the qualified in store return. You’ll get either store credits or a gift card for online returns.
if you want to return any item you are not happy with from them you can return it.
We are covering Fashion Nova return policy in our article today, in an easy to understand way you can fully understand.
Fashion Nova Return Policy
Fashion Nova’s return policy indicates that you will be offered a store voucher rather than a cash refund. To obtain the refund voucher, you must return the item within 30 days of purchase and provide all necessary documentation. Refunds are not available for items marked as “final sale”, which are mentioned below.
All items must be unworn, unused, free of stains and wear with their original tags attached. Each return must include an order packing slip that should detail which item is being returned.
As and when you return anything, they’ll give you the refunds as store credits (Fashion Nova E-Gift Card Re). Fashion Nova E-Gift Card never expires and can be redeemed instantly at any Fashion Nova brick and mortar store.
If you receive a defective, incorrect, or damaged item report to Fashion Nova here, within 7 days of receiving the item.
|Fashion Nova Return Policy|
|Return Period||30 Days|
|Return Method||Online or in-store|
|Exchange Period||30 Days|
|Exchange Method||Online or in-store|
|Refund Period||Within 5-7 Days|
|Refund Method||Method of Payment|
How to return a Fashion Nova product?
As per the Fashion Nova Return Policy, there are three ways you could return a Fashion Nova product, either by mail or by in-store returns or by their online return form.
- Use the order packing slip to describe which item you are returning.
- The returning item must be in unused, unworn with all its tags attached and wrapped in the original shipping packaging.
- Send it to the below address.
12588 Florence Ave. Santa Fe Springs,
By In-Store returns
- Find a Fashion Nova store near you using this link.
- Bring in the item unworn, unused in its original condition with all the accompanying packaging, paperwork and accessories with every tag attached.
By online return form
- Go here first.
- Provide email id and your order number
- Go to ‘My Orders’
- Select the items you wish to return and provide a reason for returning
- Confirm return items selected, as well as your Shipping Address
- Enter email address again and your payment method details to pay for the return shipping label
- Once the payment is done, you will have to print your return label
- Afterwards, read and follow the instruction to ship your item
- Send your item is unworn and in unused condition, in its original packaging with all the original tags attached.
- When returning something please Paste the new return label on the old one so that the old label doesn’t show.
- Schedule your return for a pickup with USPS by using this link.
- Drop the returning item to your nearest post office, use this link to find a convenient post office nearby.
Other Product Conditions
|Products||Product Condition||Return Policy|
|All Products||Must be in unworn, unused, in new-like condition with all the original tags attached||30 days return policy|
|Bodysuits, Beauty Products, Swimwear, Undergarments, accessories and Cosmetics||N/A||Non-Returnable|
|Any item with its price ending in $ .00, .96, .97, and .98||N/A||Non-Returnable|
Fashion Nova Refund Policy
|Type of Payment||Number of days you will get your refund in||Refund and Credit Policy|
|Cash||5-7 days from the date they receive your return||Store Credit (Fashion Nova E-Gift Card)|
|Credit/Debit Card||5-7 days from the date they receive your return||Store Credit (Fashion Nova E-Gift Card)|
Important Points to Remember
- Fashion Nova does not offer exchanges.
- Fashion Nova holds the right to deny any return if they find your return history suspicious or fraudulent.
- Make sure to provide the correct address information while returning to avoid any inconvenience.
- Return Drop-offs are not accepted at their DC or corporate office.
- Keep your proof of postage and ship the return along with a tracking number. There will be no issuing of any store credit on returns from Fashion Nova Without any proof of receipt or delivery.
What is the Fashion Nova Customer Support Number?
There isn’t any but you can contact them here.
Does fashion Nova give refunds?
Fashion Nova refunds in store credit via Fashion Nova E-Gift Card.
Does Fashion Nova accept returns after 30 days?
If you shop online from Fashion Nova (March 28, 2020, to April 30, 2020) then you have 60 days to return it, else no they don’t.
How long does it take for Fashion Nova to refund?
5-7 business days from the date they receive your return.
Does Fashion Nova give you the dollars back?
No, they only refund you in-store credit via their Fashion Nova E-Gift Cards.
Where can I ship Fashion Nova returns?
Fashion Nova, 12588 Florence Ave. Santa Fe Springs, CA 90670.
Founded in 2006 by Richard Saghian, the company employees over 600 people and serves its clothing globally.
Backed by famous celebs like Cardi B., Kylie Jenner and Amber Rose Fashion Nova today has more than 19 million followers online!
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Any questions about Fashion Nova’s Return Policy? Let us know down below.
If you want to receive your store credit more quickly and decide to use the prepaid return label option, how much faster will you get your store credit?
I’m just trying to find out where I scan this QR code that is on the packing slip provided by fashion nova. Found it in the bag with my clothing items.