Famous Footwear is the US-based retail store chain specializing in footwear for men and women. The company operates at 1,125 locations all over the world, as of 2019. Have you ever bought shoes from the company and got sizing issues? Famous footwear return policy follows 30 days return window, if you are not satisfied with the purchase, you can easily return to its outlets
Guiding you to Famous Footwear Returns
The period for return – 30 days
Famous Footwear operates a very simplistic and hassle-free return policy for its customers, you are allowed to return the company’s products.
If you wish to return the products after, you can do so but you will get merchandise credit.
Please note that exchanges for the full purchase price are only available in-store.
Famous Footwear allows you to return its merchandise in both online ways and by visiting your nearest store.
Both the return methods guarantee you a hassle and worry-free return. The company will accept your return with no questions asked.
You can also make your return by mailing it to the company’s warehouse.
Making returns in a store
Returning the company’s products to its store is very easy. You need to take service of the following before going for a return:
- Bring the unworn product in its original box.
- Accompany your product with original receipt, original packing receipt or your confirmation email.
- One form of personal identification and the credit card used for the original purchase.
- You have not been warned or denied return in the past 180 days.
- You have made three or fewer returns in the past year.
Here are some easy steps to go through, if one wants to return the merchandise by paying a visit to the nearest store:
- You can locate your nearest store by visiting the store locator.
- When you get to know your nearest, visit the store and reach to customer desk.
- Accompany your product with an original slip.
- Store personnel will help you in processing your return.
- Your refund will be immediately processed to your original form of payment
You need to accompany the product in the original condition along with the original receipt and box.
Return by mail
Are you too lazy to walk-in to your nearest store, Famous Footwear provides you the option to return the items by mailing it to them.
To return items by mail, you need to go through the following steps by visiting the company’s website:
- Firstly, box up unworn product in its original box and packaging
- You must have got a return form along with packing slip
- Complete the return form
- If you don’t find a return form, print it here
- Affix the return label to the outside of the box and ship via the carrier of your choice
- You can also drop off your return at any UPS-authorized shipping center. You can find the UPS service center near you by clicking here
The original invoice or order confirmation email is needed for returns and refunds to the original method of payment. Famous Footwear reserves the right to refuse or limit returns without an original packing list.
Return to warehouse
You can also return the product directly to the company’s address by the carrier of your own choice on the address given below:
625 Maddox Simpson Parkway
Lebanon, TN 37090
How to get Refunds?
Returns are generally directed to the original mode of payment by Famous Footwear, make sure that the items are in original condition and original packaging.
The warehouse will inspect merchandise sent back for a refund and reserves the right to reject returns the company requires 10 business days to return your product.
Following are the refund gateways for different modes of payment:
|Type of payment||The Number of days you will get a refund in:||Refund and Credit Policy|
|Credit card/debit card||10 business days||The company will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card.|
|Cash||10 business days||Cash|
|PayPal||10 business days||Refund to Paypal account|
|eGift card||10 business days||eGift card|
Please note that depending on the credit card company, it may take an additional 2-10 business days after the credit is applied for it to post
Return Policy for Famous Footwear Products
Famous Footwear has a very convenient and hassle-free return policy for its customers. The company requires you to provide returns in original packing and products should be produced in original condition.
Famous Footwear follow 30 days return policy for all its products, except for customized items
|Products and purchases||Product Condition||Return Policy|
|All kind of merchandise||These products should be in original condition||30 days return policy|
Famous Footwear Exchange Policy
If you purchased an item and you wish to return it, you need to place a new order, as Famous Footwear does not offer exchanges via return shipment.
You can place a new order for the desired items here.
Questions on Famous Footwear returns?
What is Famous Footwear Customer Service Number?
You can contact the customer service at 1-888-869-1053.
What is the period of the refund?
Refunds will be processed to the original method of payment within 10 business days. Generally, the funds will appear in your account within 3-5 business days.
Can I return after 30 days?
If you would like to return an item for any reason after the 30 day return time frame has passed, you may still send the unworn item back to the company for a store credit.
Can I return worn footwear to the company?
No. Famous footwear does not allow you to return worn footwear.
Can you return something to Famous Footwear without a receipt?
For returns or exchanges made without a receipt (unworn merchandise), you may:
- Exchange the item(s) at the current selling price.
- Receive an in-store credit at the current selling price
Do you know that the store was launched in 1960 by 29-year-old Neil Moldenhauer and was financed by a $10,000 loan?
Do check these out – Skechers, Nike, Overstock, and Amazon Return Policy.
There is always much more to write and we have tried our best in putting every point together, for further information you can post your question about Famous Footwear Return Policy below.