The Fabletics return policy is tricky, whether you’re in the UK, Canada, Australia or the US. You do have a couple of months to make up your mind about an item. But the return policy is peppered with conditions that you must know, if you don’t want the company to take “action against you for compensation”, in their own scary words.
But don’t panic! I’m here to take you by the hand, and through the Fabletics returns process for your peace of mind.
Fabletics Return Policy
Fanatics has a generous return policy, allowing you to return your goods up to 365 days after it was sent! Before packing and sealing the box, make sure the item is in good shape and has the original tags. Final sale and Fanatics Outlet items are non-refundable.
Return Deadline | 365 Days |
Return Methods | By mail or in store |
Exchange Period | 365 Days |
Exchange Method | By mail or in store |
Refund Period | Within 7 business days |
Refund Method | Original payment method or store credit |
Methods of Return
Fabletics lets you return your item through some stores or through their third party shipping partners, depending on where you are.
If you’re in the US and want to return at a store near you, here’s what you should do:
- Go to the Store Directory on the website .
- Find a store near you.
- Make sure your item is new and unused, with tags intact, and drop in at the store with your receipt.
If you’re in the US or Canada and want to ship your return, here’s what you need to do:
- Make sure your item is in a condition that’s eligible for returns. In other words, make sure it’s got its tags on and doesn’t look like it’s been used.
- Visit the Order History page on your Fabletics account.
- Print the free return label.
- Note that if you’re in the Alaska, Puerto Rico, Hawaii or APOs, you’ll be paying an extra $9 for shipping and handling that’s free for the rest of the states. Tough luck, I know.
- Prepare your box and attach the return slip and return label, then ship it.
If you’re in the UK, here’s the route to a return:
- Email Fabletics UK or call 020 36953 831, give them your order ID and let them know you want a return.
- If you’re eligible for a full refund, make it clear you want a full refund. Otherwise, let them know you want store credit.
- Go to the Hermes Parcel Returns website.
- Choose your option between collection or drop-off.
- Follow the instructions, print the label.
- When you prepare your package, make sure the label is fixed to the parcel. If it drops off along the way, Fabletics will probably not be kind.
- You can use the original packaging, but don’t forget to hide or remove the original delivery label.
- Attach the label to your package and don’t forget to attach the order number.
How will you get your Refund?
The Fabletics return policy UK is clear on the ways you’ll be able to enjoy a free return. You have a very short window after shopping in which to apply for a full refund.
Here’s the quick reference on that:
Return window (UK)/Mode of payment | Mode of refund |
Within 60 days of purchase | Store credit or Fabletics membership, credits in up to 14 days |
Within 14 days from purchase | Full refund, in mode of payment, credited in 5 working days |
Payment with store credit | Store credit only |
For Fabletics US and Canada, the return window is the usual 365 days for store credit and 30 days for cash refund.
Return window (US/Canada)/Mode of payment | Mode of refund |
Within 60 days of purchase | Store credit or Fabletics membership, credits in up to 14 days |
Within 30 days from purchase | Full refund, in mode of payment, credited in 5 working days |
Payment with store credit | Store credit only |
Return Policy for Different Products
Fabletics has a simple return policy that applies across all their products. But beware that some items on special promotional prices may not be eligible for returns or exchange.
Products and purchases | Product condition | Return policy |
All items | New, unused, with tags intact | Within 365 days |
First orders | New, unused, with tags intact | Within 365 days |
Fabletics Exchange Policy
The Fabletics exchange policy UK, Canada and US lets you exchange that too-tight swim suit for something more flattering, but only within 60 days of the date on your receipt. Unlike some other stores that only let you size up or down with an exchange, Fabletics lets you choose any item you like as a replacement.
Products and Purchases | Condition | Exchange Policy |
All apparel purchases | New and unused, packed in original packaging, with all tags. | Online, through collections or parcel drop-offs |
All accessories purchases | New and unused, in original boxes, with all parts intact | Online, through collections or parcel drop-offs |
Final sale items | Comes with promotional disclaimers | No exchange possible. |
Items purchased from Australia | No exchange possible, orders can be returned. |
Fabletics Return Policy COVID-19
Though there have been no special changes to the Fabletics return policy, COVID-19 circumstances in your region may make local shipping partners slower than usual. Be prepared for delayed returns and shipping.
FAQs
Can you return online Fabletics in store?
Yes, if you’re in the US. Find the store closest to you by visiting the website.
Are Fabletics returns Free UK?
No, returns are not free in the UK or elsewhere. It appears that you pay for shipping. Depending on where you are, such as in the non-contiguous states of the US, you may pay as much as $9.
Will Fabletics refund credit?
Yes, if you prefer to receive your refund as store credit, Fabletics will be happy to do that for you.
Do I get to keep Reward points after a return?
If you return an item, any reward points you won at purchase will be deducted.
Are Fabletics returns without receipt allowed?
Fabletics subscription-based shopping means that all your order details are on your online account. You don’t need a receipt to make a return. Your order ID is enough.
Conclusion
The Fabletics return policy is reasonably generous, if you do it right. Don’t wait too long to make a return if you want a full refund. Knowing the return policies for your region will definitely make your life easier when you go about the process. Good luck!
Check out more articles by us: Bonobos Return Policy and Lord & Fred Meyer Return Policy.