eBags is an American online retailer engaged in the sale of handbags, luggage and backpacks
The company offers products from ~650 brands. In case you are looking to return your sports merchandise, bought from the company.
If you have bought some products from the eBags and you are not satisfied, you can conveniently return to the company.
The company’s policy is targeted at making returns easy for the users. Here we have a detailed description of the company’s return policy, read till the end to be thorough with the policy.
eBags Return Policy Guidelines
The period for return – 30 days
eBags operates a very hassle-free return policy for its customers, the basic time frame to return most of its products its 30 days.
If you are not completely satisfied, you may return your purchase within 30 days of order delivery date, via a pre-paid UPS return label .
Keep in mind the following guidelines before returning your merchandise:
- If merchandise is returned after 30 days, you will get the refund and product will be returned to you.
- Try to return the products with tags and in original condition. Exchanged items must be returned in the original boxes and bags and must include all the original hang-tags.
How to Return eBags items?
eBags allows you to return its merchandise only through the mail by visiting the website. The return method guarantees you a hassle and worry-free return. The company will accept your return with no questions asked.
Mail returns
eBags allows the return of its merchandise only by mail; just ensure that returns for online orders must take place within 30 days after the original shipment date in order to receive a credit in the original form of payment.
To return items by mail, you need to go through the following steps:
- Firstly, you need to visit the company’s return centre.
- Fill out the order number, zip code, and email address on this link.
- Click on the start the return tab and you will get a return label.
- Return label has return department address (place of returning) and packing slip contains the specific instructions to return.
- Attest the return label to your package and be sure to remove original shipping label.
- You can schedule s complimentary USPS return here.
Refunds at eBags
Returns are generally directed to the original mode of payment by eBags, make sure that the items are in original condition and original packaging.
For credit card refunds, it takes 1-2 billing cycles for the credit to appear on your statement. Do remember that the company charges $7.95 as the restocking price.
Following are the refund gateways for different modes of payment:
| Type of payment | The Number of days you will get a refund in: | Refund and Credit Policy |
| Credit card/debit card | 1-2 billing cycles | eBags will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. |
| Cash | NA | Cash |
| PayPal | NA | PayPal |
| Gift Receipt | NA | Gift Credit |
Return Policy for other eBags Products
eBags has a very convenient and hassle-free return policy for its customers. The company requires you to provide returns in original packing and products should be produced in original condition.
eBags follows a general 30 days return policy, however, some of the items have unique return policy listed below:
| Products and purchases | Product Condition | Return Policy |
| All kind of bags | The product should be in original shipped condition, including original tags and packaging | 30 days return policy |
| Personalized merchandise (including monogrammed, embroidered, and embossed products) | NA | These products are final sale items and can’t be returned |
Gift Returns
- You can return the gifts at the company’s Gift Return page.
- You will get your credit in via email.
Questions
What is the eBags Customer Service Number?
You can call Customer Service number contact 1-800-820-6126.
Does eBags charge the restocking fee?
Most of the eBags products are subjected to a restocking fee of $7.95.
What is the return policy for custom items?
Custom items are final sale items and can’t be returned by the company under any condition.
Wrapping up
Do you know that the company also operates retail websites such as handbags.com, GTS, 6PM.com?
Also, the company has a corporate sales division, catering to corporate customers.
I’m sure you’d like our other guides too – StockX, Eastbay, Allen Edmonds, and Brooks Brothers Return Policy.
In case you still have some doubts about eBags Return Policy, do let us know below 🙂