David’s Bridal is the largest US bridal clothing brand focusing mainly on wedding dresses, prom gowns and other formal wear.
The company operates 300 stores in the US. David’s Bridal Return Policy tries to provide its users with a stress-free shopping experience. However, if you still do not love like your purchase, you can easily return your purchase to the company.
Step-by-step Guide
The period for return – 14 days
You can return your David’s Bridal purchases up to 14 days from the date of the purchases. Before returning all the products, do make sure that they are in original condition.
How to Return
You can return any of your David’s Bridal merchandise bought via store or online mode to any of David’s Bridal store. David’s Bridal Return Policy gives you two ways to return your product quickly back to the company.
Return by a mail
Follow the given below steps and return your items via online mode. Products should be returned/exchanged in the country, where they were bought.
Step-1: Firstly, visit website and look for order status button and fill in your order number and email ID.
Step-2: Now, you need to look for initiate return tab and click on it to proceed with your return.
Step-3: Next, you will get an email about the returned item, including the return label.
Step-4: Print the return label as instructed.
Step-5: Attach the return label to the product you wish to return.
Step-6: Once, you have packed the items, take the package to any UPS-authorized location or dropbox.
Return in a store
You are can also return any of the merchandise by walking to your nearby David’s Bridal store and following the given below steps.
Step-1: Search for your nearest David’s Bridal store, by visiting the Store Locator.
Step-2: After finding your nearest David’s Bridal store, pay a visit there.
Step-3: Do not forget to bring the invoice with the item you wish to return and make sure that all the tags are intact.
Step-4: Go to the customer service desk, and customer service representative will help you in the processing of your return.
Exceptions to the online and in-store return policy
Here are the few products that are not eligible for return:
- Personalized and dyed items
- Perishables, swimsuits, and personal service items
- Final sale items
- Items with any tags removed.
Refunds
David’s Bridal will first assess your order on quality terms, once the items are evaluated on quality terms, you will receive a confirmation via email when your return has been processed.
If your order is found right on quality terms, you will be refunded to the original form of payment
| Type of payment | Refund will process in: | Refund and Credit Policy |
| Credit card/Debit card used while purchasing | 5-7 days | David’s Bridal will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. You will not get refund for shipping charges |
| Cash | 5-7 days | You will be refunded via cash If you have bought an item above $50, you will get your refund through check in 5-7 days |
Return Policy of different products
David’s Bridal has a standard 14 days policy for most of its purchase. However, some of its purchases are exempted from 14 days policy.
Do remember that all returns must be in original condition, i.e. not worn out, unwashed, with no damage done to the item, must be clean; merchandise too must be the same with its original packing.
| Products and purchases | Product Condition | Return Policy |
| All other merchandise | These products should be in original condition and packed with the same packaging. | You can return them within 14 days. |
| Special order items Perishables, swimsuits, and personal service items Personalized and dyed items Final sale items | NA | These items are not eligible to be returned or exchanged. |
Defected Items
If you have got the defective merchandise and it is mistake on company’s part, you can call at the company’s customer care outlet and the reason for return
Exchanges at David’s Bridal
If you purchased an item and you wish to return it, you are required to provide details for returning the item. Moreover, the company reserves the right to deny your exchange due to the unavailability of the product.
Questions on mind?
What is David’s Bridal Customer Service Number?
If you wish to call, you can reach the company at toll-free at 1-844-400-3222. *If you have questions regarding your David’s Bridal Credit Card account, please call 1-866-891-3458
What if I get a defected item?
Do not worry if you get a defected item, you will be given a full refund. You need to inform the company immediately about the defected item.
Will the company accept my return if it was bought online?
Yes! You can return most of the purchases bought online to a David’s Bridal.
Does the company allow the returns without receipt?
No! the items without the receipt are not eligible for a refund.
Does the company refund the shipping charges?
You will have to pay for shipping fee and the company will not refund you
Finishing up
Do you know that David’s Bridal filed for bankruptcy in 2018? However, the company emerged from bankruptcy in 2019
Do check out our guides to Boohoo, BevMo, PetSmart Return Policy.
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