Club Monaco Return Policy [2023] | Free Returns & No Receipt Policy?

Club Monaco Store

The most searched return policies on the internet probably are apparel items because they always have fit, colour and sizing issues. Club Monaco’s return policy is also searched a lot, as prominent or incumbent customers want to know about clothing return and guidelines related to Club Monaco apparel returns.


Club Monaco is a retail company based in New York offering detailed clothing for men and women across categories.

Did you purchase a gift card or any apparel item from the company recently? Do you wish to purchase clothing from the company in future and wish to know about its policies? Do you need information on bhfo returns and Monday swimwear returns? If you are looking for all these things, we have got you covered. We will talk about all these things in detail in our article.

Club Monaco return policy

The period for return – 30 days.

Like most of the clothing retailers in the industry, Club Monaco has standard return policy spanning 30 days and you can return your clothes without any issues and hassles.

However, the company reserves the right to adjudge your product and they will only offer the refund once the product qualifies on all aspects.

Given below are details to ensure that you understand the details fully.

How to Return?

to return Club Monaco products

The company allows you to return the products either by mailing them to you or by going to your nearby store and handing over the product back to customer care representative.

In case you wish to get full refund, you should send the original product in original packaging only.

Return in a store

When you are looking to return different products, you should note the following things to face no problem at the time of return:

  1. The product should be in new condition.
  2. The product you are looking to return should not be worn, altered or washed.
  3. If you have purchased from anywhere else, you should send the products to the original place of purchase.
  4. All Klara returns and PayPal returns should be returned via mail.
  5. Strictly follow the return timelines of the company and return only according to the timelines.

Given below are different steps to be followed, if you think about visiting your nearest Club Monaco store for your returns:

  1. Go to the company’s website and click on the store locator.
  2. After getting into the store, look for the reception desk.
  3. Company personnel will help you further.
  4. You need to have an original receipt ready with you while returning.
  5. Your refund will be credited to the original form of payment.

The product must be in original condition along inside the original packaging with receipt.

Return by mail

You can also send Club Monaco merchandise by mail. If you do not wish to go to your nearest store, you can return by getting a prepaid label and sending it back to the company.

You need to follow the given below steps after visiting the company’s website:

  1. Firstly, keep the products in the original packaging and with the invoice.
  2. Go to the company website and go to the returns section.
  3. Next, you need to fill the order number and billing zip code.
  4. You will be instructed on the next parts.
  5. At the end of the process,  you will get a prepaid label.
  6. Next, you need to paste the return label and ship via the carrier of your choice.
  7. Club Monaco also allows you to drop-off your product at any UPS facility. Find your nearest UPS service centre here.

Cole Haan Refund Policy

Club Monaco Refund Policy

Club Monaco will process your refund into the original form of payment and you need to original receipt with you.The company will take 2 weeks to refund after the product reaches distribution centre.Also, it can depend on your bank and their billing cycle. Check different payment gateways as follows:

Type of paymentThe Number of days you will get a refund in:Refund and Credit Policy
Credit card/debit card    2 weeksThe company will provide refund in the form of the original payment and will deduct $5 as return cost. Shipping and handling costs are not refundable.
Cash2 weeksCash
PayPal2 weeksRefund to Paypal account
eGift card2 weeksStore credit

Return Policy for Various Products

The company follows a very simple return policy and requires you to return the products within 30 days. However, company will deduct $5 as return charge from your refund amount and if you want to return on your own, you can do it and you will not be charged.

Products and purchasesProduct ConditionReturn Policy
All kind of merchandiseThese products should be in original condition30 days return policy
Bodysuits, home, and Final sale merchandiseNACannot be returned
HosieryThese products should be in original condition and return will only be acceptedYou need to sign in and access your pre-paid label
Lyst,, or purchaseNACannot be returned back to company

Club Monaco Exchange Policy

Club Monaco does not process exchanges. If you are looking for exchanges, you will have to return the product altogether and order a new size or order you wish for and place a new order online at or by calling the company at 1-888-733-6410.

Club Monaco Gift Card

Gift card needs to be accompanied with gift receipt within 30 days of purchase and you can also contact the customer service at 1-888-733-6410 and mail at for more information.

Questions on mind?

Got questions on mind?

What is Club Monaco customer service number?
You can contact the customer service at 1-888-733-6410 and mail at

What is the period of the refund?
You can expect the refund within 2 weeks’ time. However, depending on your bank refund period may vary.

Can I return worn items to the company?
No. Club Monaco does not allow you to return used and worn merchandise.


Do you know that Ralph Lauren Corporation owns the company and it operates as an independent company within the group?

We expect that most of your questions have been answered by now and you won’t be facing any challenge. If you have more specific questions to Club Monaco return policy, you can post your suggestions and ideas and we will try to post them here.

Other Guides to follow: Cole Haan Return Policy, SimpliSafe Return Policy, and PacSun Returns.

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