Digital subscription services can be useful for a variety of projects. Whether you’re a graphic designer, photographer, or animator, online creative design software is practical to fulfilling your passion project.
But sometimes, when you find a better deal or don’t need a platform’s services any longer, companies can purposefully make it difficult to cancel your subscription. No more messing around― let’s take a look at how to cancel your adobe subscription.
From your phone, you can visit the google play store or app store, tap menu subscriptions, and select Adobe as the one you want to cancel.
From your Windows or Mac computer, you can navigate to the adobe website, select manage plan, and cancel your subscription from there.
Depending on what your subscription is and how you want to go about canceling it, there are some important steps to keep in mind. The rest of this article will discuss what adobe’s cancelation policy is and how to cancel using various methods and platforms.
How to Cancel Adobe Subscription from a Phone
Some adobe features are available on android and Apple phones, so if you’re using an adobe subscription service on your phone, you can cancel it directly from there.
Keep in mind that uninstalling the app does not remove your subscription by default. For Android phones, make sure you’re logged into the correct google account with the subscription plan on it. Once you’ve done that, proceed with the following steps:
- Open the Google Play Store
- Tap Menu Subscriptions
- Select the adobe feature you want to remove
- Tap Cancel Subscription
- Follow any subsequent prompts
For Apple phones, follow these steps:
- Open Settings
- Select iTunes ; App Store
- Select your Apple ID
- Click View Apple ID
- Enter your Apple ID
- Navigate down to Subscriptions
- Select the app you want to cancel
- Pick Cancel Subscription
Once you follow the appropriate steps, you should be all set cancelling your adobe subscription.
How to Cancel Adobe Subscription on a Computer
Perhaps the easiest way to cancel your adobe subscription is to visit their website and manage your plans. To cancel an adobe subscription on your computer, follow these steps:
- Visit the adobe website and log in
- You should see an overview of your subscriptions. Select Manage Plan
- Confirm any prompts that appear and click Cancel Your Plan
- Select a reason for leaving and add a comment if applicable
- Click Continue
- Adobe will offer other plan options. If you want to fully cancel, click No Thanks
- Examine the details on the review page and select Confirm
What is the Adobe Subscription Cancellation Policy?
The policy depends on what kind of contract you have with adobe, whether it be month to month or annual. You can check out adobe’s subscription and cancellation terms here.
For the average customer, however, adobe will allow you to cancel without penalty for two weeks after making an account.
If you cancel after the grace period ends, you will most likely be subject to cancellation fees. In most cases, the payment is non-refundable, and you will still have to pay for that month’s service.
For annual contracts, on the other hand, you will have to pay a lump sum of 50% of the contract obligations. After canceling, you will still have access to the premium adobe services until the end of that month.
A multiple year contract is entirely non-refundable after the 14-day period has ended. You are still, however, allowed to use premium services until the contract term has ended.
Keep in mind that once your subscription is fully cancelled, you won’t have access to any of the data that was stored in an adobe subscription service.
On the creative cloud, for example, your storage will be reduced to 2 GB, and anything over that will be lost for good. You have 90 days to reduce your storage in creative cloud, so many sure you have other plans for storing your important work and information.
Frequently Asked Questions
How Do You Cancel an Adobe Subscription without an Early Cancellation Fee?
Adobe doesn’t charge an early cancellation fee. In fact, if you need to cancel, do so within the 14-day grace period. Otherwise, you will get slapped with a hefty fine.
Always make sure you know exactly what you’re signing up for beforehand and ensure that you’ll actually use the services you’re purchasing.
How Much Does Adobe Charge for Cancellation?
In the first 14 days, adobe will let you cancel your subscription and fully refund you. If you cancel a monthly subscription after that period, the payment for that month is nonrefundable, but you’ll still have access to the services for the rest of the contracted term.
Cancelling annual or multiple year contracts can result in hefty fees, though. After the 14-day period, you will be obliged to pay 50% of your entire contract obligation in a single payment, and your service will only last until the end of that month.
That’s right― adobe will charge you half of their annual cost of service just for you to cancel. When it comes to adobe’s cancellation policy, this one is the most devastating, so buyer beware!
How to Cancel an Adobe Subscription from the App Store?
You can’t directly cancel your subscription from the app store. You need to navigate to your app store settings from the Settings app on your phone. Select your app store settings, sign into your Apple ID, and manage your subscriptions from the page that pops up.
The best way to cancel your subscription is by visiting adobe’s website and managing your subscriptions directly from your account, but you can also do this from your phone.
Always make sure you fully understand what you’re signing up for before subscribing to a service, and thoroughly read the cancellation policy on adobe’s official page before following through.
In general, adobe allows you to cancel after 14 days of starting your subscription, but your payment will be nonrefundable after that period has ended.