Burlington Return Policy [2020] | Must READ For FREE Returns/Refunds!

burlington return policy

Outwears are the kind of apparel that should be right on the money and even the slightest of the problem in their appearance will lead you to rethink your choice. Burlington is one of the prominent retailers of outerwear and knowing a thing or two about their return policy will help you in easier returns.


Burlington was earlier known as Burlington Coat Factory and it one of the well-known off price retailer.

Burlington coat factory returns: Do you need some off-price outerwear? Are you looking to buy a new coat from the company? Do you need some of the information about Burlington? If you are really looking forward to Burlington’s policy. We will need you to focus on and read the article carefully.

Burlington Coat Factory Return Policy

Burlington returns: The period for return – 30 Days

Burlington’s policy is great for the people who are looking to try new products and shop with off price retailers often.

When you are returning company’s outerwear products, do return them in new like condition.

We will take you through the whole return procedure, to help you understand the policy.

How to Return?

burlington returns

Burlington operates really a great return policy and it covers all the aspects of a return policy. You can return Burlington’s coat and other outerwear in 30 days of time.

Please take care while wearing coat or other items, there should not be any damage to clothes, else they will not be returned.

Burlington Store Return Policy

Burlington allows you to return its products by visiting your nearby store; you just need to take care of the following points before returning.

  1. Do not forget to bring a receipt with you and even if you forget to bring along the receipt, you will get merchandise credit.
  2. Your return will be verified by a third-party service provider and after assessing your record, they will refund you.
  3. Burlington reserves the right to collect your information and it can also refuse you a refund on some grounds after a third-party inspection.

Here are some valuable inputs to help you return the products without issue:

  1. Firstly, go to the company’s website and find the Burlington store locator.
  2. After locating the store that is near to your home, pay a visit to the Burlington store.
  3. Visit the reception desk with your product, original receipt, along original packaging.
  4. Burlington store associate will process your return.
  5. After acceptance of your return, you will get a refund and return confirmation mail.
  6. Your refund will be processed in 3-5 days.

Return by packing slip

If you are too lazy to visit the Burlington store, you can return your package another way round too. Here are some of the easy steps to help you.

  1. Find the packing slip that you must have got along with your package.
  2. Put a circle for the item that you wish to return.
  3. Fill in all the details that are needed by the company, especially your order number.
  4. You can send the package to any courier service provider.
  5. Burlington will refund your amount after deducting all the shipping and handling charges from your amount.

How Burlington will refund you? – Burlington Refunds

burlington refund policy

Burlington assesses all the packages with the help of third-party service providers. When third-party service providers have completed their inspection, Burlington takes a decision on the refund. The refund is usually processed in 14 working days from order receipt.

Paid byWhen they will refund?Refund and Credit Policy
Credit card/debit card    In 14 daysYou will get a refund directly to your debit/credit card after deduction of shipping and handling charges However, debit cards with pin will receive a refund in form of cash
PayPalIn 14 daysRefund to Paypal account
Gift cardIn  14 daysGift card

Return Policy for Different Burlington Products

Burlington like many of the apparel retailers has a very simple return policy, which requires you to send back the products to the company in 30 days and if you are unable to send the products back to the company till 60 days’ time, you are entitled to receive merchandise credit.

Products and purchasesProduct ConditionReturn Policy
All type of productsBurlington outerwear should be in original formReturn in 30 days
Layaway deposits, payments and returned Layaway merchandiseNAYou are entitled to merchandise credit if you return after 30 days

Burlington Exchange Policy

Burlington Coat will provide you with a seamless return experience but Burlington does not have any return policy specifically for exchanges.

If you are really looking to exchange your products, you will have to go to the Burlington store, return the product and then place an order for a new product.

When you are exchanging products, do remember to check for the product specifications as you will not be able to exchange products again and again.

Do you have any questions?

burlington FAQs

What is the Burlington Coat customer service number?
You can dial 855 355-BURL to get in touch with customer care officials.

In how many days I can expect the issuance of a refund?
You will receive a refund in the original mode of payment in 14 working days.

Can I return my items without a proof of purchase?
Yes, Burlington allows you to return the products without any receipt but you need to carry your ID proof and you will receive the refund in form of a merchandise credit only.


Do you know that Burlington was earlier known as Burlington coat factory and the company changed its logo in 2009?

If you have purchased Burlington outerwear in recent past or you are planning to buy a new one recently, this article will be useful to you.

Share the article with your friends and let us know about your views in comment section.

Similar guides to follow: HOT TOPIC Return Policy, Rakuten Return Policy, and Do You need a Tax ID to sell on Amazon?

Inline Feedbacks
View all comments
Would love your thoughts, please comment.x