Bose Corporation is an American firm that specializes in selling audio equipment. Bose employs ~9,000 employees across the world and is known to be particular about its patents and trademarks. It is recommended to have a brief look at Bose Return Policy before making a purchase, but why are we saying this?
Did you purchase your favorite Bose earphone and it did not work well with your device? You must be worrying about changing the device. Do not worry! Bose is always there for you and if you do not love your purchase, you can easily return your purchase to the company.
Return Policy Brief
The period for return – 90 days
You can return your Bose purchases up to 90 days from the date of the purchases.
The company requires you to take 90 days trial and if you do not like the product, you can change whenever you want. Just make sure to return all the products in the same condition as you got them
How to Return Bose items?
You can return any of your Bose merchandise bought via store or online mode back to the company.
Bose return policy gives you two modes to return your product easily back to the company – going to your nearby store or returning by mail.
Please note that the items bought through the Bose store must be returned to the respective store only
Mail returns
You need to follow the given below steps to return your items via online mode. Products should be returned or exchanged in the country, where it was bought.
- Firstly, go to the returns link and enter your order number and billing zip code.
- Click on ‘Start a Return’ tab.
- Follow the instructions and generate a return label.
- Obtain the RMA number and write it outside the box you want to return with.
- Attach the return label to the product you wish to return.
- Once, you have packed the items, take the package to any UPS-authorized location or dropbox.
If you do not write RMA number outside the box your return will be refused or cause delays in processing your refund.
Store Returns
You are can also return any of the merchandise by walking to your nearby Bose store and following the given below steps:
- Search for your nearest Bose store, by visiting the Store Locator.
- After finding your nearest Bose store, pay a visit there.
- Do not forget to bring the packing slip and the credit card you used to place the order to the store and make sure that all the tags are intact.
- Go to the customer service desk and a customer service representative will help you in the processing of your return.
There is another route to return products purchased from Bose store:
- Please call 1-800-379-2073 to start the process.
- Keep the receipt near you.
- Follow the instructions provided by the customer service representative.
Procedure to get Refund
Bose will first assess your order on quality terms, once the items are assessed on quality terms, you will receive a confirmation via email when your return has been processed.
If your order will be found good on quality terms, you will be refunded to the original form of payment
| Type of payment | Refund will process in: | Refund and Credit Policy |
| Credit card/Debit card used while purchasing | NA | Bose will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Initial shipping and handling costs are not refundable |
| Cash | NA | Check |
| Gift Card | NA | Check |
| PayPal | NA | PayPal |
Product-wise Returns
Bose return policy has a standard 45 days policy for most of its purchases; however, some products have exceptions to standard return policy.
Do remember that all returns must be in original condition, with no damage done to the item, must be clean; merchandise too must be the same with its original packing
| Products and purchases | Product Condition | Return Policy |
| All other merchandise | These products should be in original condition and packed with the same packaging | These items can be returned within 90 days |
| L1 Systems | These products should be in original condition and packed with the same packaging | These items can be returned within 115 days |
| Aviation headsets and accessories | These products should be in original condition and packed with the same packaging | These items can be returned within 60 days |
| QC35 customized headphones | Bose will charge you 25% restocking fee | These items can be returned within 90 days |
Bose Exchange Policy
If you purchased an item and you wish to return it, you need to place a new order, as Bose does not offer exchanges via return shipment. You can place a new order for the desired items on Bose.com.
Discounts for employees
The company allows students and eligible employees to share those discounts with family and friends, too. The products include headphones to home theater to smart speakers, even products designed for wellness
Bose Standard Shipping
Standard shipping for Bose.com is by United States postal service (typically products weighing 2 lbs or less) or UPS ground and the company will list the carrier for you.
Bose Service and Repairs
You can find a unique serial number or a four-digit code on each and every Bose product, either on the packaging or on the product itself.
Here is an example of serial number:
You can start your return request by visiting this link.
Key Questions?
What is Bose Customer Service Number?
If you wish to call, you can reach the company at toll-free at 1800 102 2673.
What if I get a defected item?
Do not worry if you get a defected item, you will be given a full refund. You need to inform the company as soon as possible.
Will shipping and delivery charges be refunded?
Shipping and delivery charges will be refunded or credited only if the return is a result of an error by the company.
Do Bose products have a lifetime warranty?
Visit this link to know the warranty for your respective country.
Do you need receipt for Bose warranty?
Yes! Bose will demand receipt from you to provide you warranty.
Bidding you Goodbye!
Do you know in 2007, Amar Bose was touted one of the richest industrialist and he also made to the Forbes list?
Do check these out – Audible, Amazon, and Walmart Return Policy.
We hope that you learned a thing or two about the Bose return policy.
You can always ping us incase of any query and we will be happy to help.