BJs Return Policy [2023] | How To Get Full Refund – An Updated Guide!

There are a lot of times when you prefer buying items on a wholesale basis and you would need everything about the company. BJs is one of the well-known wholesalers and a lot of people would want to get a glimpse of BJs return policy so that they do not falter.

BJs return policy


BJs is one of the unique chains that sell merchandise on wholesale basis and it is US-based membership-only warehouse club chain. It started as discount store in its earlier stages.

Did you get a chance to go to the company store and buy something in the recent past? Are you a prospective buyer for the company’s products? Are you looking to find Bj’s return policy without receipt? Are you looking for collated findings with respect to your questions? If you are looking for this kind of information, we will definitely help you. We are going to describe all these aspects in detail.

BJs products returning guide

The period for return – No fixed time

There is no fixed time to return company’s products and it depends on the kind of product you are purchasing from company’s stores.

Most of the times, it is upon the discretion of the company to decide the time period for product returns.

We are detailing all the process to help you understand the return policy in a better way.

How to Return BJs Products?

bjs returns

You can return BJs products either by visiting a nearby store or going directly through online return mode.

Just do remember to keep all the accessories intact and send the products along with bills.

BJs return policy in store

You need to take care of the following return guidelines to return without any issues

  1. If you have purchased non-grocery items, you should look to return them in original condition. Moreover, products returned after a year of purchase date will not be considered for the return.
  2. If you have online access membership, you are not allowed to return the product in store locations.
  3. If you have received defective items, return them as soon as possible.

Given below are instructions to help you in smooth in-store returns of your products:

  1. Go to the company’s website and look for store locator
  2. Visit the club’s nearest store and go to the reception desk
  3. A customer service representative will help you in return proceedings
  4. After completing all the formalities, you will receive a return confirmation mail
  5. If you did not get an immediate refund, you will receive it within 4-5 days

Return through online mode

If you have purchased product through online mode, you can return it by visiting company’s website and creating return

You just need to go by the method provided below by visiting company’s website:

  1. Scroll down on the home page
  2. Click on the My Account tab
  3. Go to your product page and create a return label
  4. After printing the return label, paste it on your package
  5. You can return the merchandise through the carrier of your choice

How do they disburse refund? – BJs Refund Policy

bjs refunds

BJ’s wholesale return policy is not known to have a generous refund policy and it may take up to 30 days to get a refund in-form of your original mode of payment. Usually, it is the maximum amount of time and your refund could even be processed within 2 days. Moreover, it may depend on your bank to refund the items.

How did you pay?When they will refund?Refund and Credit Policy
Credit card/debit card    30 daysYou will get refund directly to your debit/credit card
Cash30 daysCash
PayPal30 daysRefund to Paypal account

Return Policy for Different BJs Products

BJs Return Policy does not have any fixed policy for its products and its return policy for different products varies from 30 days to 90 days. BJs will charge you a shipping and return fee for returning most of its products, so take care while returning products.

Products and purchasesProduct ConditionReturn Policy
All type of itemsThese products should be unusedReturn in 30 days
CDs, DVDs, computer software and video gamesThese products should be unopenedYou can return the products in 30 days
BJs electronics return policy: Damaged Televisions, home theater displays, laptops, and tabletsShould be in original packaging14 days
Computers, home theater display, BJs TV return policyAccessories should be in the packageAfter 90 days of purchase
Major appliances, including full-size refrigerators, ranges, washers, dryers, and dishwashersThe products should be in original conditionThese products should be returned within 30 days of delivery

BJs Exchange Policy

BJs Returns does not have any specific exchange policy that may be useful for its customers. It however allows you to return its products first hand and then you can order a new product according to your requirements.

These steps will help you exchange the product as per your needs:

  1. If you are returning through store mode, then you will have to go to the store and return there and you can also buy the product as per your needs.
  2. If you choose to return the product through an online channel, you will need to return the product through courier and then order a new product after receiving the product return confirmation.

Moreover, you are not allowed to return the following products:

  • Gift cards.
  • Final sale apparel.
  • Opened CDs, software, and video games.
  • A product having fuel.
  • Bulk purchases of more than 10 units and the total value of the transaction is more than $1,000.00

Answering your queries

bjs return FAQs

What is BJs customer service number?
You can connect with the customer service by dialing 1 877-832-4888.

Till when I can return my consumer electronics?
Within 90 days of the product buying or invoice date, you are allowed to send back the products. However, try to keep the product in the original packaging.

In how many days you can get a refund?
You can get a refund within 30 days of the product return.


Do you know that recently BJs named Lee Delaney as its next CEO and it has special pricing for its members?

If you are a member of club or not, it will not impact us. What matters to us is that you must have got answer to all your questions.

Your feedback will be of great value to us, so don’t stop sending your feedback our way.

Similar Guides to follow: Ollie’s Return Policy, and Burlington Return Policy.

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