Top Websites Better Than Amazon – Long Return Window

Many websites have return policies better than Amazon as they’ve followed on with the ever changing needs and online shopping behavior pattern of their customers.

Return policies and return period have a significant impact on the customers while making a purchasing decision; customers are likely to opt for sellers with a liberal return policy with a lengthy-time period.

Thus, it is essential for online selling websites to offer fair and appealing return offers to customers; analysis shows that the return policies are the most searched content on e-commerce websites.

Majority of the online sellers have a return period of 30 days including Amazon and Flipkart.

However, there are some top vendors, which offer a return period of more than 30 days:

Walmart

Walmart is a US-based multinational enterprise that operates a number of hypermarkets, grocery stores, and discount department stores; the company was incorporated in October 1969 by Sam Walton

The company operates in the UK, the US, Japan, India, South Africa, Argentina, Canada, and Chile.

Return Policy

Walmart offers a return period of 90 days for all the purchases made through Walmart.com; in case of resellers and dealers, the above return policy is not applicable.

Items sold by Walmart can be returned or replaced via shipping within 90 days of receiving the product.

Amid COVID-19, the company does not allow store returns of certain items; currently, the company is unable to process replacement and thus, it is advised to return the product by mail, receive a refund and purchase another product separately.

However, there is an exception to the 90-day return policy; in case of electronic good purchase, it is essential for the consumers to return the product within 30 days and 60 days in case of prescription glasses.

Also for products such as firearm is considered as final sale and is non-returnable.

Return Period and Refund Policy

Once the product is returned and inspected by the company; the company starts processing your refund. It typically takes 5 business days for a refund.

IKEA

IKEA is a Sweden-based multinational group operating as a home-furnishing store for more than 70 years. The company focuses on offering furniture that is well-designed, functional, and affordable.

The company designs and sells ready-to-assemble furniture, kitchen equipment, and home appliances worldwide. The company also sells food products.

Return Policy

IKEA offers a return period of 365 days for a product, which is returned in an unused, new, and re-saleable condition with packaging intact. Small-sized orders and items with a total weight of less than 10kg, which can fit in a carton of 60x50x50cm, can be returned through CollectPlus.

The company offers the truck collection of the products from their customers’residences. However, currently, the service is discontinued due to the COVID-19 situation but is expected to be resumed soon.

For more information regarding returning your product or initiating your product return, you can visit here.

Return Period

Once the refund is processed by the company, the customers receive an email confirmation for return initiation. The amount is refunded through the same payment method as the original mode of payment.

Amid COVID-19, the company is taking more than its usual time for returning the product. The company reserves all rights to refuse the return or offer a refund card if it feels that the return criteria are not met.

Note: IKEA does not offer any refunds or exchanges in case of food products and drinks.

Bloomingdales

Bloomingdales is a US-based online department store chain for luxury products; the company was founded by Joseph B. Bloomingdale and Lyman G. Bloomingdale

Its flagship store is located in New York City; the company has stores in Florida, Chicago, and Texas.

Return Policy

Bloomingdale offers a return period of 365 days from the shipment date; customers are required to return the product in a saleable condition to the customer.

Customers can return the product either through mail or via store; for returns made within 90 days, the company initiates a return.

However, for return initiated between 91–365 days, the company provides store credit in the form of gift cards.

There are certain departments such as dresses that have a specialized return policy.

Returning to a Store

1. Visit your nearest Bloomingdale’s store and bring in your invoice, and product that you wish to return
2. In case you do not have a valid receipt, the company will issue a credit in your Bloomingdale’s account
3. If you do not have a Bloomingdale’s account, the company will provide you with a merchandise credit
4. If you do not use your Bloomingdale’s account, then the company refunds you the amount equal to the lowest selling price of the last 180 days
5. The refund is initiated as soon as you return your product; however, it may take time to reflect in your bank account depending on your bank’s processing time
6. The company also notifies you on your mail ID about the return and refund

Returning via Mail

Customers are required to follow the following steps for returning the product via mail:

1. Sign in to your Bloomingdale’s account or initiate a return using your order number on Easy Returns page of Bloomingdale
2. Fill out the form after clicking on the “Return Items” tab and submit your return
3. Take a print out of the return confirmation page and shipping labels
4. Put the confirmation page in the package and labels on the top; take the package to UPS Drop-off location

Returning a Gift

Customers can return gifts using the following simple steps:

1. Use Look up at your Order and select the “Yes” tab against “Is this order a gift?”
2. Click the “Find My Order” tab after filling in the details
3. Fill out the form after clicking on the “Return Items” tab and submit your return
4. Take a print out of the return confirmation page and shipping labels
5. Put the confirmation page in the package and labels on the top; take the package to UPS Drop-off location
6. Please note that the gifts without invoice or a valid payment receipt are not considered for returns and are returned to the customer

Land’s End

Lands’ End is a US-based home decor and clothing retailer, which was founded in 1963; the company specializes in luggage, home furnishings, and clothing.

The company generates a majority of the revenue through online sales and mail orders; the company also has retail stores in the UK, France, Germany, Austria, and Japan.

The company is a subsidiary of Sears Holdings; 473 fashion stores of Land’s End offer free returns.

Return Policy

Land’s End offers a return period of 90 days, within which if the customer has returned the product, the company then credits the refund amount through the original mode of payment.

For returns after 90 days, wherein the customer lacks proof of purchase, the company credits the refund amount through Lands’ End Merchandise Credit.

Lands’ End offers its customers the option to return their product at any time with the following guidelines:

Within the US

1. Download the return form from here; you can also get the return form from the order summary sheets
2. Separate the order summary sheets from record form and keep the order summary sheets with you for your reference
3. On the return form, fill in the reason return code for each item to be returned
4. Detach the return label and make address corrections, if any
5. Fill in the section informing about how would you like the return to be managed – refund or exchange
6. Put in your return form in the package; you can pay for the shipping yourself or use Easy Return label; the company will deduct $8.95 from the refund amount

Within Canada

1. Lands’ End licensed Canadian customs broker is chosen by Lands’ End to act as their agent and business transactions in the CBSA (Canada Border Services Agency)
2. Lands’ End Licensed Canadian Customs Brokers submits and claims refund on Canadian customers’ behalf; however, the customers receive refunds directly from the company (Land’s End)

Canadian returns are shipped to the following address:
Lands’ End Business Outfitters Returns
6220 Westar Drive
LaSalle, Ontario N9J 0B5

Conclusion

Return policies play an important role in attracting customers and creating a larger customer base for the company.

Every company looks to liberalize the return process and make it more customer-friendly for retaining its customers for the company’s future growth. Longer return periods favor the company’s growth in a variety of ways.

We hope that we were able to help you out in knowing about the companies which offer a longer return period than Amazon.

We put in our best efforts to make you aware of the return policies of such companies.

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We would love to help you with your queries about the return policies of different companies. Please feel free to drop in questions and we would love to help others like you.