180 days’ return window! – Belk Return Policy (2020)

belk store

Belk is a very famous American department store chain that offers shoes, apparel, cosmetics, wedding registry, home furnishing and much more. Founded in 1888, it is headquartered in Charlotte, North Carolina.

If you want to return something to Belk, the process is very easy and, in this article, we are covering Belk return policy in easy to understand terms.

Please have a look.

Belk Return Policy

The return window for Belk is 180 days!

As you can see Belk return window is generous and allows more than enough time to make your returns.

Make sure that your return item is carrying the merchandise receipt or the packing slip before posting it.

How to return a Belk Merchandise?

return belk items

You can return Belk products in two ways, either by going to a local Belk store or by mail, here’s how for both the ways:

In-store returns

  1. Find a local Belk store near you
  2. Repackage your return item in the original packaging
  3. Bring along the product receipt
  4. Go to the store and ask for the desk attendant to help with your return

Return by mail

  1. On the packing slip, indicate the appropriate reason for making the return beside the item description
  2. Securely package the slip, the item with appropriate packing materials
  3. Send the belk.com return to:

Belk Returns Center
14840 Central Pike
Suite 100
Lebanon, TN 37090


  • Items bought from Belk store are not to be returned by mail.
  • If the store is closed to make a return, please wait for it to reopen and hold on to the item and receipt.
  • Furniture items can’t be returned by mail, call their customer support at 1-866-235-5443 for more help on this.
  • Use FedEx or USPS insured carriers to return an item.
  • Shipping and handling costs are only refunded when the arrived item is defective or Belk made a shipping/handling error.

Belk products and their return policy

ProductsProduct ConditionReturn Policy
All other productsProduct should be in original packaging with receipt or packing slip180 days return policy
Fine JewelleryProduct should be in original packaging with receipt or packing slip120 days return policy
Special Occasion DressesProduct should be in original packaging with receipt or packing slip and all tags attached75 days return policy
Clothing, Swimwear, Intimate Apparel, Shoes, CosmeticsNon-returnable unless in original condition with all tags attached180 days return policy
Mattresses, Furniture and RugMust include the receipt or packing slip90 days return policy
What goes around comes around itemsN/AN/A


  • Any return without a receipt or packing slip or after 180 days of purchase, the refund you will get will be the lowest sale price offered in the last 60 days.
  • You’ll get that refund directly into your Belk Gift Card or Belk Rewards credit card.
  • Area Rugs (with one side 5ft or larger), Wall Art, Mirrors, Clocks or Picture Frames (30 inches or longer), Furniture, Christmas Trees (10ft or larger or out of the original box), and Mattresses cannot be returned to store. You will have to call at 1-866-235-5443 to get information for returns on these items.

Belk refund policy

belk refund policy
Type of PaymentNumber of days you will get your refund inRefund and Credit policy
Cash15 days from the day Belk receives your returned itemRefund shall be credited to your bank account
Credit/Debit Card15 days from the day Belk receives your returned itemRefund shall be credited to your card’s account
Gift CardsN/AN/A

Apple Pay Returns

Items bought using Apple Pay can be returned to the fulfilment center or to any Belk store.

You will need your order confirmation email or the packing slip to make the return, it is so, so that the associate can scan the barcode to refund the order.

The barcode for the product is available on the packing slip that comes with your order, the order confirmation/ shipping notification email, and in your belk.com account under ‘My Orders’.

You’ll be refunded in the original mode of payment you used while making the purchase.

PayPal Returns

For a full refund you must have your order confirmation email or packing slip.

If you don’t have either of those two or you return after 180 days of purchase, you’ll get the refund equivalent to the lowest selling price they offered in last 2 months and that too in the form Belk Rewards card or on a Belk gift card.


FAQs about belk return policy

Q1. What is the Belk customer service number?
. Belk customer service number is 1-866-235-5443.

Q2. What is Belk credit card phone number?
. Belk Credit card phone number is 1-800-669-6550.

Q3. Does Belk offer free returns?
. If the arrived Belk item is defective or if there is a shipping/handling error from Belk, you get refund on shipping charges as well.

Q4. Can you return used make-up to Belk?
. Presently, Cosmetics is non-returnable unless it is unopened with all tags attached.

Q5. Can you return cologne to Belk?
. Presently, Cosmetics is non-returnable unless it is unopened with all tags attached.

Wrapping Up

Belk employs over 25,000 people! Belk’s annual revenue is $3.7 billion! Belk has nearly 300 stores in 16 states and the company sold itself to Sycamore Partners in 2015.

Some other guides to read – Vitamin Shoppe, Fashion Nova, Saks, StockX, and Target Return Policy.

We are happy to take your queries about Belk Return Policy in the comments section below.

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