AutoZone Return Policy [2023] | Read EASY Updated Return Process!

AutoZone primarily sells aftermarket automotive parts and accessories. It’s an American brand based out of Memphis, Tennessee. Did you buy some part for your favorite car, and it did not work out? Do not worry, we will take you through AutoZone return policy and AutoZone returns step by step.

Full return process

How to return Autozone parts

The period for return – 90 days

You can return most of the AutoZone’s merchandise within 90 days of purchase.

We’ll try to address topics like AutoZone battery warranty, AutoZone online return policy, AutoZone return policy opened, AutoZone in store return policy, etc. AutoZone may apply some restrictions on the products that you have purchased from to AutoZone store, you can find these restrictions on the product slip.

How to Return in your nearest Store?

Before you return your items to AutoZone via online or store mode, you need to take service of a few things:

  • Remove all the fluids from the product you re returning to AutoZone store or via mail.
  • Empty and clean the parts to be returned by ensuring that the products to be returned have no flammable liquids or hazardous substances.

AutoZone Returns gives you the independence of returning most of its online bought merchandise to be returned in-store. Just follow the given below steps to return your product in a hassle-free manner.

Step-1: To return any item, firstly check if it is eligible for in-store return or if it falls under the exception category. You can locate your nearest store here.

Step-2: Go to any nearest store along with the merchandise, and do not forget to carry the original receipt.

Step-3: If the purchase was made using a particular credit card, then take the credit card with you to get the refund immediately to your account.

Step-4: If the purchase was made by any other mode such as PayPal or debit card, present the original receipt, and Autozone representative will initiate the refund to your account.

Step-5: Reach to customer service associate in the store, a store associate will check the item and your refund will be processed to the original method of payment.

How to return items bought online?

You can return some of AutoZone’s product bought online via both online and in-store medium, but it does not apply to all the products.

Here we are taking you through some easy online return steps:

Step-1: To return items via mail, you need to ensure that there are not any flammable and hazardous fluids in the product. If any product is found with such substances, Autozone will refuse the refund of the product

Properly fill out the return form available in section B of the shipping invoice

Step-2: After filling out all the details, put the return form in the box along with the item to be returned

Step-3: Insert the return form inside the package along with the invoice. Do not forget to attach the reason for the return with the package

Step-4: Once you are done with the above steps, you can contact AutoZone customer service to make return shipping arrangements

AutoZone Return Policy provides the facility for ensuring pre-paid returns for the residents of the US. For the residents of other countries, you can return products with the carrier of your choice

Which products are covered under Autozone Return Policy?

Ther are some common questions people ask like what is Autozone battery return policy? What is autozone return policy electrical? Some product categories can’t be returned at all while others are subject to some terms and conditions. What are these? Have a look below!

ProductsConditions for returnReturn Policy
General Product PolicyThe product should be in their original condition without containment of hazardous and flammable substancesThese products can be returned within 90 days.
Customized ItemsNAAll the customized items are final sale items and can’t be returned via store or online mode.  
Gift CardThese are final sale itemsAll the gift cards bought from Autozone can’t be returned by online or store mode.

The sale of gift cards at Autozone is final and can’t be processed.

Autozone Refunds

Refund Policies of Autozone

Returns are generally directed to the original mode of payment by Autozone, make sure that the items are in original condition. Following are the refund gateways for different methods of payment:

Type of paymentRefund and Credit Policy
Credit card/Debit card used at H&M storeAutozone will issue a refund in the form of the original payment; if you use the credit card, you will get the refund in your credit card. Shipping and handling costs are not refundable.
CashIf you paid by cash, you will get a refund through cash.
PayPalIf you paid using PayPal, your refund would be initiated toward your PayPal account.

Questions on mind?

Autozone FAQs

What is Autozone Customer Service Number?
You can call Customer Service at 800-288-6966 (Toll-free).

Do you need a receipt to return at Autozone?
Yes, you need a receipt to return. However, if you have lost your receipt, Autozone will issue a merchandise credit.
If you return the product at a store without a receipt, then the refund would be provided to you in the Merchandise Credit.
This Merchandise credit can be used to make a purchase online as well as to any of the AutoZone stores.

Can I return an purchase to an Autozone store?
Yes, Autozone allows you to return your online purchase via in-store return.

That’s all

Do you know that Autozone operates labels such as Duralast, Duralast Gold, Duralast Max, and Duralast GT Street?

Write down your queries below, our experts would love to answer on Autozone Return Policy 🙂

Just in case you want to check out our other guides – Amazon, Walmart, Walgreens and CVS.

4 thoughts on “AutoZone Return Policy [2023] | Read EASY Updated Return Process!”

  1. How can I find out if someone stole the battery out of my car and returned it to auto zone? It was 3 weeks old. They would maybe have access to my receipt and phone number and card. I gave az my phone number for receipt in case I lost mine

  2. Can I get a cash return if pay if I paid with a debit card and that account is no longer active due to a lost or stolen debit card

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