Anthropologie is an American clothing company, headquartered in Philadelphia, Pennsylvania. The company operates its stores through three independent channels, retail stores, outlet stores, and phone sales. Anthropologie return policy is quite simple and if you are not satisfied with the company’s products, you can easily return to its outlets.
Return Guidelines
The period for return – 60 days
They operates a very simple return policy for its customers, the basic time frame to return most of its products is 60 days. If you wish to return the products after, you can do so but you will get merchandise credit.
Keep in mind the following guidelines before returning your merchandise:
- If merchandise is returned after 60 days, you will get the return in the form of merchandise credit.
- They accept unworn, unwashed, and unaltered merchandise to the company. However, the products should come with tags attached.
- Without an original sales receipt, merchandise qualifies for an exchange at the current selling price.
Return Procedure
Anthropologie Return Policy allows you to return its merchandise in both online ways and by visiting your nearest store. Both the return methods guarantee you a hassle and worry-free return.
The company will accept your return with no questions asked.
In-store returns
Here are some easy steps to go through, if one wants to return the merchandise by paying a visit to the nearest store:
Step-1: You can locate your nearest store by visiting this link.
Step-2: When you get to know your nearest, visit the store and reach to customer desk.
Step-3: Accompany your product with an original slip.
Step-4: Store personnel will help you in processing your return.
Step-5: Your refund will be immediately processed to your original form of payment.
Return by mail
Are you too lazy to walk-in to your nearest store, Anthropologie provides you the option to return the items by mailing it to them.
To return items by mail, you need to go through the following steps:
Step-1: Firstly, you need to visit Anthropologie website, sign in and select order history and select the order you wish to return.
Step-2: Guest orders and orders received as gifts may be found by checking your Order Status.
Step-3: Click on the start the return tab and you will get a return label.
Step-4: Return label has return department address (place of returning) and packing slip contains the specific instructions to return.
Step-5: Attest the return label to your package and be sure to remove original shipping label.
Step-6: Now you can schedule a pickup or drop off through Anthropologie complimentary return policy.
Step-7: You can schedule s complimentary USPS return here.
The original invoice or order confirmation email is needed for returns and refunds to the original method of payment. If you don’t have the receipt, bring your government-issued ID and get merchandise credit at the current selling price.
Anthropologie reserves the right to refuse or limit returns without an original packing list. Also, the company can only accept jewelry returns or exchanges with the original packing list.
How to get refunds?
Returns are generally directed to the original mode of payment by them, make sure that the items are in original condition and original packaging.
The company requires 1–3 business days to return your product. Following are the refund gateways for different modes of payment:
| Type of payment | The Number of days you will get a refund in: | Refund and Credit Policy |
| Credit card/debit card | 1-3 business days | They will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable |
| Cash | 1–3 business days | Cash |
| Gift | 1–3 business days | Merchandise Credit |
Return Policy product wise
They have a very convenient and hassle-free return policy for its customers. The company requires you to provide returns in original packing and products should be produced in original condition.
The company follows a general 60 days’ return policy, however, some of the items have unique return policy listed below:
| Products and purchases | Product Condition | Return Policy |
| Specialty Items | Unlimited Furniture Delivery items must be shipped back via our delivery service and can’t be returned to a store | 30 days return policy |
| Shoes, Bedding, Curtains, & Swimwear | These products can’t be returned to stores | 60 days return policy. These products can only be returned to the warehouse |
| BHLDN | You can send unwashed or unaltered merchandise for return or exchange; you need to make sure that all original tags are attached | BHLDN merchandise may not be returned to stores; items must be shipped back to the company’s warehouse within 30 days of the delivery date |
| FP Movement | You can send unwashed or unaltered merchandise for return or exchange; you need to make sure that all original tags are attached | FP Movement merchandise may not be returned to stores; items must be shipped back to the company warehouse within 30 days of the delivery date |
| Curated By Anthropologie | Merchandise can’t be returned or exchanged in-store or mailed back to Anthropologie | These products must be returned to Anthropologie’s sellers |
| Final Sale Items | NA | Can’t be exchanged |
Questions on mind?
What is Anthropologie Customer Service Number?
You can call Customer Service number contact 800.309.2500.
Does Anthropologie allow you to exchange the products?
Yes, you can exchange the products but return should be made in the company’s stores.
What is the period of the refund?
They take 1-3 business days to refund your amount to your account.
Concluding lines
Do you know that Anthropologie is part of URBN brands, which includes Urban Outfitters, Free People, BHLDN, and Terrain?
Do check out our other guides – Nordstrom Rack, Poshmark, LOFT, RomWe, and Pottery Barn Return Policy.
We have tried our best to provide you with the relevant information, However, in case of any questions, we will hear your questions patiently.
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