Allen Edmonds is a shoe manufacturer based out of Wisconsin. The company operates ~78 stores all over the world, as of 2017. Have you ever bought shoes from the company and got sizing issues? Allen Edmonds return policy is quite simple and if you are not satisfied with the company’s products, you can easily return to its outlets.
The Return Guide
The period for return – No Timeframe
Allen Edmonds operates a very simple return policy for its customers; there is no fixed time frame to return the company’s products.
If you wish to return the products after, you can do so but you will get merchandise credit.
You can return the Allen Edmonds Merchandise whenever you want; provided, you haven’t used the product and have the sales receipt safe with you.
Starting Returns
Allen Edmonds allows you to return its merchandise in both online ways and by visiting your nearest store. Both the return methods guarantee you a hassle and worry-free return. The company will accept your return with no questions asked.
In-store returns
Here are some easy steps to go through, if one wants to return the merchandise by paying a visit to the nearest store:
Step-1: You can locate your nearest store by visiting this link.
Step-2: When you get to know your nearest, visit the store and reach to customer desk.
Step-3: Accompany your product with an original slip.
Step-4: Store personnel will help you in processing your return.
Your refund will be immediately processed to your original form of payment.
Mail Returns
Are you too lazy to walk-in to your nearest store, Allen Edmonds provides you the option to return the items by mailing it to them.
To return items by mail, you need to go through the following steps:
Step-1: Firstly, you need to request the return by contacting customer care.
Step-2: After contacting customer service, you will get return authorization mail.
Step-3: This email contains detailed instructions on how to return your item(s), including instructions on arranging for pick-up or drop-off.
There is also another way by which you can send the items back to Allen Edmonds, follow the steps below to return the products by mail:
Step-1: All the product come with a packing slip containing return form on the backside.
Step-2: Fill out this return form providing all the details along with a reason for your return and wrap it up inside the return package.
Step-3: Send your package to address given below:
Allen Edmonds
E-Returns Department
3820 Highway KW
Port Washington, WI 53074 USA
The original invoice or order confirmation email is needed for returns and refunds to the original method of payment. In the absence of these, a merchandise credit at the current selling price can be issued with a government-issued ID. Allen Edmonds reserves the right to refuse or limit returns without an original packing list.
Refunds at Allen Edmonds
Returns are generally directed to the original mode of payment by Allen Edmonds, make sure that the items are in original condition and original packaging.
The company requires 7-10 business days to return your product. Following is the refund gateways for different modes of payment:
| Type of payment | The Number of days you will get a refund in: | Refund and Credit Policy |
| Credit card/debit card | 7-10 business days | Allen Edmonds will issue a refund in the form of the original payment; if you use a credit card, you will get a refund in your credit card. Shipping and handling costs are not refundable |
| Cash | 7–10 business days | Cash |
| PayPal | 7–10 business days | If you will return items to the store, you will get a refund as store credit.However, returns by mail will be given a refund to PayPal account. |
Return conditions for Different Allen Edmonds Products
Allen Edmonds has a very convenient and hassle-free return policy for its customers. The company requires you to provide returns in original packing and products should be produced in original condition.
Allen Edmonds does not follow any fixed timeframe in its return policy, however, some of the items have unique return policy listed below
| Products and purchases | Product Condition | Return Policy |
| Custom Shoes | NA | No cancel, No return policy |
| WebGems, limited edition, seasonal and clearance styles | These products should be in original condition. | you can return them if you want but it’ll be difficult to get an exchange as they come under a limited production availability. |
| General Items | Unused, unpacked (must have the sales receipt too) | No timeframe to return the products |
Questions on mind?
What is Allen Edmonds Customer Service Number?
You can call Customer Service number at 1-877-817-7615.
Does Allen Edmonds issues refunds to another credit card?
No, the company will issue a refund to the original credit card only.
What is the period of the refund?
Allen Edmonds takes 7-10 business days to refund your amount to your account.
Conclusion
I personally love to buy my designer shoes from the Allen Edmonds. They have some excellent designs and premium quality. But the main reason why I love to shop there is because of their super easy and convenient return policy!
You are not bound by a timeline to return yours shoes, return them whenever you want. I just love that!
I tried to cover all important points that you might need to know while returning your shoes to them, I believe you understood the Allen Edmonds return policy and are good to go.
You might also be interested in checking out our guide to Anthropologie, SSENSE, and Sprint Return Policy.