Return your sports merchandise in 60 days | Academy Return Policy 2020 | Quick Refunds

Academy Store

Academy is an American sporting goods discount store chain based in Texas, United States. The company offers sports apparel and marine products, footwear, golf, hunting, recreation, fitness, leisure, fishing and boating equipment.

Have you ever bought any items from the company and faced issues? Academy return policy is quite simple and if you are not satisfied with the company’s products, you can easily return to its outlets.

Full Return Guide

The period for return – 60 days

They operate a very simple return policy for its customers; you get 30 days for returning the product based on the original mode of payment.

Customers will receive cash for cash and check purchases; cash refunds require an original purchase receipt of the product to be returned.

In case of credit/debit card, the refunds will be made into the appropriate card used for payment while making the purchase; for other authorized payment systems such as Apple Pay and PayPal, the refund will be credited to the designated account.

For merchandise credit card purchases, gift cards or any return without original purchase receipt/packing slip, the refund will be credited to merchandise card.

Different ways to Return

how to return academy items

Purchase made at Academy store

Academy Return Policy enables you to return the products purchased at Academy store to any Academy store; you can go for a refund; credit or exchange as follows:

Return with a purchase receipt

You just need a valid purchase receipt to return you product at Academy store; the store will then either give credit the refund through original mode of payment or even exchange the merchandise.

Return with a gift receipt

You can also return your merchandise in case you have a valid gift receipt; Academy will credit the refund of the purchase price in the form of a merchandise credit or else you can even exchange your merchandise with another product.

Return without a  receipt

  1. If they verify your purchase, you will get refund through original mode of payment or even can exchange the merchandise for another one.
  2. If they are unable to verify your purchase, you will be given a merchandise credit of equal to the lowest priced item sold within the last 90 days or even an exchange for the merchandise; customers are required to present a valid government ID proof to make a return without purchase receipt.

Purchase made at Academy.com

You can return your merchandise purchased at academy.com to any Academy store for refund, merchandise credit or exchange through parcel carrier/mail, as follows:

Return to store with a packing slip

In case of purchases made at academy.com, the packing slip works as your valid purchase receipt.

To get a packing slip, you can either contact the customer service for assistance or can get your packing slip using your order status at academy.com.

If you have a valid packing slip, Academy Return Policy states that Academy will credit the refund (less other academy.com charges unless you are eligible for their refund as well – see below for more information) in your account used while making the purchase through the original mode of payment or even exchange the merchandise.

Return to store without a packing slip

In case you don’t have the packing slip, Academy will try to help you obtain a copy of the packing slip.

  1. If they are successful in obtaining a copy of your packing slip and verifies the purchase, you will receive the refund amount equal to the purchase price, less other academy.com charges (unless you are eligible for their refund as well – see below for more information) through original mode of payment or even exchange the merchandise for another.
  2. In case they are unable to verify the purchase, you will be given a merchandise credit of equal to the lowest priced item sold within the last 90 days or even an exchange for the merchandise; customers are required to present a valid government ID proof to make a return without packing slip.

Return by parcel carrier/mail with a packing slip

You can also return the product to the carrier of your choice on the following address:

Academy Returns Center
6049 Fulton Industrial Blvd
Suite C
Dock 31 & 32
Atlanta, GA 30336

In case you need to return a product that requires special or bulk shipping, please contact customer service for assistance.

Products purchased online and picked up from Academy store are not eligible for return through parcel carrier/mail and must be returned to the store.

Refund Conditions

Academy Refund Policy

Academy attempts to keep prices low every day and cautiously monitors returns for abuse and frauds as well as reserves the right to limit any merchandise return or exchange, irrespective of your presentation of a packing slip or valid purchase receipt, as follows:

Returned merchandise must be resalable

The returned merchandise must be resalable except for cases such as product defect, valid product performance issue and in-transit product damage.

The returned merchandise must be in original packaging with all parts, paperwork and accessories.

Returns to a store without a receipt or packing slip require valid identification

Any return without a valid purchase receipt or packing slip requires a valid ID proof issued by the government.

Examples of government-issued valid ID proofs include, but may not be limited to – U.S., Canada or Mexico Driver License, Passport, U.S. Military ID, State-issued ID card, U.S. Permanent Resident Card, U.S. Laser Visa, Matricula Consular, Canadian Province identification.

Vendor and government requirements

Academy Return Policy has different return policies depending on the vendors, suppliers and government entities involved.

Please contact Academy team member or customer service for assistance.

  1. Firearms: All firearms sales are final (with an exception to the brands exclusively sold by Academy) and customers are required to return any damaged or defective firearm to the manufacturer for warranty claims and repairs.
  2. Ammunition: All ammunition sales are final (with an exception to the brands exclusively sold by Academy) and customers are required to return any damaged or defective ammunition to the manufacturer for warranty claims and repairs.
  3. Baseball and Softball Bats: You can return these items if you haven’t removed their original packaging. While in case you did, contact the manufacturer to try your luck.
  4. Software: If you made a software purchase and have not removed its original packaging, you can return it to Academy for refund or exchange; however, if you have removed its packaging and found it defective, you need to contact the manufacturer for exchange only.
  5. Gift Cards: you can return the product anytime

    Customers can’t redeem gift cards unless mentioned by the state law and Academy can’t replace any lost, stolen or altered gift cards.

    In various states, gift cards with a balance less than a certain amount are redeemable for cash – customers can look at their state law for more information.

    Customers can get return unused gift cards for their purchase price with a valid government-issued ID proof and purchase receipt/packing slip.

Some Questions

FAQs about Academy return policy

How are refunds issued?
Customers will receive cash for cash and check purchases; cash refunds require an original purchase receipt of the product to be returned.

In case of credit/debit card, the refunds will be made into the appropriate card used for payment while making the purchase.

For other authorized payment systems such as Apple Pay and PayPal, the refund will be credited to the designated account.

For merchandise credit card purchases, gift cards or any return without original purchase receipt/packing slip, the refund will be credited to a merchandise card.

How can one return merchandise bought at academy.com?
You are free to return any of the online bought item at any store

Is receipt necessary to return the merchandise at Academy? What if I don’t have my purchase receipt?
Firstly, the company will verify your items and purchase in the system

If they are unable to verify your purchase, you will be given a merchandise credit of equal to the lowest priced item sold within the last 90 days or even exchange for the merchandise.

Customers are required to present a valid government ID proof to make a return without purchase receipt.

Conclusion

Do you know that Academy operates at 259 locations across the United States?

Guides on other related stores – Dick’s Sporting Goods, Best Buy, Guitar Center & Amazon Return Policy.

How was your experience while returning your items to the Academy? Do share with us below and help your fellow shoppers make a better buying decision.

To clear your doubts/confusions about Academy Return Policy, reach out to us below in the comments section.

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